Heidi Medrano
Anaheim Hills,CA
Summary
Adept college counselor offering 10 years' experience counseling, mentoring and guiding students through their educational pathways. Skilled in addressing several issues college students encounter. Familiar with various academic advising tools, including SIS, ASSIST.org, C-ID, TES, Canvas, & Cranium Cafe. Strong research skills to assist students choose and apply for degree programs. Experience working with diverse student populations and support program case management. Well-versed in operating in complex, dynamic environments under tight deadlines. Strong leadership in planning and implementing complex programs and activities following specified budgets. Strong analytical and communication skills. Organized, fast learner and self-motivated.
Overview
16
16
years of professional experience
Work History
MESA Director/ASO Advisor/Adjunct Counselor
Los Angeles Community College District/Los Angeles Harbor College
06.2018 - Current
- Facilitate classroom presentations and information sessions for new and existing students.
- Plan university and STEM related industry field trips.
- Work with underrepresented, underprivileged, and first- generation STEM students.
- Collaborate with Career Center, STEM T-CAP, and other campus programs to provide inclusive workshops, activities, and support for students.
- Ensure MESA Grant objectives are established, and deliverables are met.
- Establish MESA Center.
- Connect and build relationships with four-year academic institutions to establish pipeline for MESA students.
- Establish database to track and manage MESA student's needs and progress towards their academic goals.
- Participate and attend transfer conferences and trainings to stay up to date with subject matter knowledge and counseling practices.
- Advise and counsel students on transfer and program/graduation requirements.
- Teach academic counseling course.
- Attend executive committee, shared governance, and staff meetings.
- Coordinate and plan activities, and campus wide events associated with student government and student life.
- Help and support student led focus groups.
- Guide students through process of self-assessment, leadership building, and career planning.
- Assist students in choosing and planning immediate and long-term educational goals.
- Provide assistance in developing abbreviated and comprehensive student education plans.
- Assist students with petitions, waivers, and appeals for graduation, course repetition, and financial aid.
- Review & evaluate transcripts.
- Coordinate and facilitate local student government elections and transitions.
- Provide mentorship to student leaders and create inclusive learning environments.
- Ensure eligibility requirements are met for campus club members, student government members, and student elected officials.
- Participate in committee to review district academic and board policies pertaining to student government.
- Coordinate day-to-day operations of Student Activities office.
Transfer Center Adjunct Counselor
Los Angeles Community College District/Los Angeles Trade-Technical College
09.2013 - 06.2018
- .Advised and counseled students on transfer and program/graduation requirements.
- Helped guide students on using and navigating through various educational tools and sites (i.e. Assist.org, CSU Mentor, etc.)
- Mentored students through process of self-assessment, career exploration, and assist them in choosing and planning immediate and long-term educational goals.
- Facilitated counselor institutes of new student orientations to meet Orientation and Counseling components of the Student Success and Support Program (SSSP)
- Provided assistance in developing individualized student education plans.
- Assisted students with petitions, waivers, and appeals for graduation, course repetition, and financial aid.
- Reviewed & evaluated transcripts.
- Helped plan, coordinate and organize various transfer events (i.e. college and university representative visits; Fall & Spring transfer fairs; and end of year transfer celebration.)
- Facilitate and coordinate transfer and college application workshops as well as outreach.
Education Case Manager
Orange County Department of Education/Foster Youth Services
01.2012 - 11.2012
- Case Management for foster youth ages 4–21-year-olds to ensure progress toward graduation requirements.
- Collaborated with School Districts & various community agencies for educational support services to be in place.
- Provided educational updates via Education Progress Reports (EPR) to Courts, Social Workers, and Caregivers.
- Facilitated trainings, as well as coordinate and attend meetings (i.e. Transition, SST’s, IEP’s, TDM’s etc.).
- Ensured smooth school transitions and timely school enrollment.
- Review & evaluate transcripts and other education records to provide students any additional services accordingly.
- Assisted in Special Education concerns and behavior issues or concerns.
- Served as liaison to ensure proper implementation of foster youth laws, such as AB167 & AB490.
Substitute Counselor
Santa Ana Unified School District, Saddleback High School
12.2009 - 07.2010
- Provided academic guidance & counseling.
- Worked with at-risk students.
- Reviewed & evaluated transcripts as well as graduation checks.
- Developed 4-year plans and scheduled students.
- Attended IEP’s, & coordinate SST’s & 504 meetings.
- Facilitated peer mediations and parent conferences for conflict resolution.
- Created time management & study plans for students.
Volunteer Counselor
Anaheim Union High School District
10.2008 - 06.2009
- Provided career guidance & academic advisement.
- Facilitated CAL SAFE’s pregnant-teen program.
- Class scheduling and school registration with 4-year plans.
- Reviewed & evaluated transcripts as well as graduation checks.
- Individual counseling sessions with at-risk youth.
- Created time management & study plans for students.
- Assisted with AB 1802 meetings and conferences.
- Facilitated ROP career fair.
Counseling Intern
Santa Ana College
04.2008 - 07.2008
- Provide career & academic guidance,
- Create time management & study plans for students.
- Review different education options.
Education
M.D. - Educational Counseling
Azusa Pacific University
Azusa, CA08.2008
Bachelors of Arts in Sociology - Sociology
California State University Fullerton
Fullerton, CA06.2000
Skills
- Academic Counseling
- Presentations and public speaking
- Student Development
- Career Planning
- Transcript Review & Evaluation
- Interpersonal Skills
- Teamwork and Collaboration
- Attention to Detail
- Multitasking Abilities
- Proficient in Microsoft Office and Adobe
Affiliations
- PI Lambda Theta International Honor Society Member
- Golden Key National Honor Society Member
Fieldwork
Santa Ana College, 04/2008, 07/2008, Counseling Intern, Provide career & academic guidance, Create time management & study plans for students, Review different education options
Training
- Ensuring Transfer Success Conference
- CSU Long Beach Counseling Conference
- USC Community College Conference
- UC College Counselor Conference
- ASU Local's First-Gen Educator's Symposium
References
Available upon request
Languages
Spanish
Native or Bilingual
Timeline
MESA Director/ASO Advisor/Adjunct Counselor
Los Angeles Community College District/Los Angeles Harbor College
06.2018 - Current
Transfer Center Adjunct Counselor
Los Angeles Community College District/Los Angeles Trade-Technical College
09.2013 - 06.2018
Education Case Manager
Orange County Department of Education/Foster Youth Services
01.2012 - 11.2012
Substitute Counselor
Santa Ana Unified School District, Saddleback High School
12.2009 - 07.2010
Volunteer Counselor
Anaheim Union High School District
10.2008 - 06.2009
Counseling Intern
Santa Ana College
04.2008 - 07.2008
M.D. - Educational Counseling
Azusa Pacific University
Bachelors of Arts in Sociology - Sociology
California State University Fullerton
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