Jonathan Sanders

Aluminum fabrication. Soffit and fascia installation. Lead installer. Customer communication and fulfilled to there expectations.

• Collaborated with team members to ensure timely completion of installation projects.
• Maintained tools and equipment to ensure proper functioning and safety compliance.
• Communicated with clients to address questions and provide progress updates.
• Followed company protocols for waste disposal and site cleanliness during installations.
• Participated in safety training sessions to enhance workplace safety practices.
• Documented installation processes and materials used for project records.
• Assessed customer feedback following installation completion in order to identify areas for improvement.
• Maintained records of all activities related to installations including changes made and problems encountered.
• Provided guidance and assistance to other technicians performing similar duties.
• Supervised field installation staff and handled escalated issues to maintain progress.
• Completed scheduled appointments on time to drive quality service.
• Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
• Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
• Kept records of parts and equipment used in projects to update inventory.
• Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
• Estimated cost of labor and materials for projects and communicated value to clients.
• Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
• Inspected roofs for damage and recommended necessary repairs.
• Collaborated with team members to complete projects efficiently.
• Operated hand tools and equipment safely during installations.
• Communicated with clients to address concerns and provide updates.
• Assisted in training new technicians on proper installation techniques.
• Followed guidelines for job site cleanliness and safety protocols.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Recognized by management for providing exceptional customer service.
• Operated equipment and machinery according to safety guidelines.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.