Jonathan Santos

Here at Verizon I am always proactive dealing making the store a better place and putting smiles on my customers faces. Everyday is a challenge that I embrace and I always want to do better then my previous shift whether that may be providing excellent customer service and generating more sales and revenue for the store. I am responsible for weekly inventory checks and stocking. Opening and closing the store. Verifying deposits. Cleaning up the store and making it ready to go for the next day. Being a leader to my other teammates is something I take great pride in. I love learning new things and teaching new things. I love working as a Team! During my 1st 3 months with Verizon I finished 4th in southern New England which consists of 30 stores and 130+ employees. That was definitely something I was proud of and look forward to bettering myself in this position and any other position that may come my way!

• I assisted in managing a Sherwin-Williams paint store, servicing wholesale and retail customers
• I am responsible for supporting all aspects of store operations, including customer service, marketing, merchandising, inventory and store safety
• Call vendors for products
• I supervise and train store staff, and responsible for contacting customers to generate sales leads
• Putting in our orders for inventory in every week
• Creating time cards.

• Independent worker.

• At Verizon I was a Sales Representative, interacting with customers on a daily basis, solving problems and answering questions
• Troubleshooting phones, getting the customers the best product for their needs not wants
• Following up on customers and calling them played a big role in my position as I was responsible for every sale that I made! Meeting monthly goals was a priority

• I was hired as a temporary employee through Savvy Staffing to work part-time in Rotmans Electronics Department, where I was hired on as a direct employee
• I Interacted with the Customers, gave them the most updated information on TV's, and electronics
• I answered phone calls, updated showroom pricing information, made sure department was neat at all times
• I was utilizing Rotmans computer system to update any new information, and or research products
• I was laid off due to the fact they were closing the department
• It did not generate the volume of people it needed to maintain the department and employees.

• (Temporary Assignment) Worked to set up, and take down Trade Show and Expo Booths around New England
• Measure and cut carpet, set up booths and painting.