Jonathan Santos

• Loaded, unloaded, and moved material to and from storage and production areas.
• Checked packages and merchandise for damage and notified vendors.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Achieved timely dispatch of orders using effective time management strategies during picking process.
• Helped maintain and organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Completed cycle counts and monthly inventory.
• Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
• Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
• Coordinated with other departments such as purchasing or logistics teams to enhance overall supply chain operations.
• Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
• Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
• Operated forklift to safely move and safeguard stock and supplies in warehouse.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
• Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
• Collaborated with various departments to manage timely delivery of orders and avoid delays.
• Maintained clean, orderly work environment free of hazards.
• Assisted in receiving, stocking and distribution of merchandise.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Assembled pallets and crates for secure transportation of materials.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Operated equipment while observing standard safety procedures.
• Operated moving truck safely to deliver items to destination without nicks or scratches.
• Drove forklifts, pallet jacks and other equipment to move materials.

Faced challenges in obtaining a job due to pandemic.

• Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
• Assisted players with placing bets, educating on game rules to increase understanding.
• Kept gaming areas clean and organized to maintain safe and secure environment.
• Kept track of game outcomes and reported to supervisor for accurate record keeping.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Learned and followed company procedures to maintain consistency and standards.
• Monitored players behavior, taking appropriate action against rule violations.
• Monitored game for potential security risk to protect operation and players.
• Answered players questions and resolved disputes to provide excellent customer service.
• Managed chips and money transactions with attention to detail to prevent fraud.
• Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
• Enforced game rules to maintain fair paly and avoid disputes.
• Handled and shuffled cards and playing pieces to maintain game integrity.
• Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
• Maintained a professional and welcoming atmosphere for players with excellent communication skills.
• Conducted smooth transitions between shifts by thoroughly communicating pertinent information to incoming dealers.
• Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
• Enhanced customer experience by providing friendly and efficient service during table games sessions.
• Provided an enjoyable gaming environment for all guests by adhering to responsible gambling guidelines at all times.
• Supported promotional events by encouraging player participation in special promotions and tournaments.
• Assisted in training new dealers, sharing expert knowledge of game rules and best practices for customer service.
• Promoted teamwork among coworkers on the casino floor, fostering a cohesive work environment that optimized both guest experience and dealer performance.
• Ensured game integrity through strict adherence to gaming policies and procedures.
• Upheld the highest standards of game security, quickly identifying potential cheating or suspicious behavior.
• Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
• Collaborated with floor supervisors to address player disputes promptly and professionally, ensuring guest satisfaction.
• Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
• Maintained rules for games and identified instances of cheating, notifying security team.
• Welcomed customers and established immediate rapport to encourage gameplay.
• Trained new dealers in rules and operation of different games.
• Applied standard or special rules to games based on pre-agreed game rules.