Jonathan Scherer
Katy,TX
Summary
Driven professional with a proven track record at Bray Process Control, excelling in customer relationship building and leveraging Salesforce CRM expertise. Demonstrated ability to enhance sales processes and customer satisfaction, with a keen attention to detail and a commitment to resolving complex issues, ensuring accuracy and efficiency in all tasks.
Overview
8
8
years of professional experience
Work History
Technical Inside Sales
Bray Process Control
Houston , TX
11.2022 - 06.2024
- Received and responded to customer inquiries in a timely manner.
- Created sales presentations for potential customers.
- Utilized CRM software to manage customer contacts and interactions.
- Prepared quotes for customers based on their needs and budget requirements.
- Managed customer accounts by tracking order status and resolving any issues that arose.
Warehouse Manager/Inside Sales
Fluoroseal
Missouri City , TX
06.2016 - 11.2022
- Ensured that all orders were accurately fulfilled in a timely manner.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Resolved customer complaints related to product quality or delivery issues.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Implemented new technologies such as RFID scanning systems to improve efficiency.
- Communicated regularly with other departments regarding supply chain activities.
Education
High School Diploma -
Maynard High School
Maynard, MA06-2002
Skills
- Customer Relationship Building
- Data entry proficiency
- Salesforce CRM
- Attention to Detail
- Customer Service
- Relationship Building
Timeline
Technical Inside Sales
Bray Process Control
11.2022 - 06.2024
Warehouse Manager/Inside Sales
Fluoroseal
06.2016 - 11.2022
High School Diploma -
Maynard High School
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