Jonathan Schultz
Batavia,IL
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Field Operations Supervisor
Metronet
Round Lake, IL
08.2025 - Current
- Supervised daily field operations, ensuring adherence to safety protocols and operational standards.
- Coordinated team schedules, optimizing resource allocation and increasing workflow efficiency.
- Trained and mentored new staff on equipment usage and operational procedures.
- Conducted regular site inspections to maintain compliance with regulatory requirements and quality standards.
- Assessed employee performance through regular evaluations, providing constructive feedback to promote growth and improvement.
Fiber Technician
Metronet
Geneva, IL
01.2021 - 08.2025
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Merchandiser
Alsum Farms
North Aurora, Illinois
01.2017 - 01.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
- Worked with managers and advertising directors to optimize promotions.
Merchandiser
Heartland Produce
Carpentersville, IL
01.2015 - 01.2017
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Conferred with store managers to obtain information about customer needs and preferences.
- Negotiated prices, discount terms and transportation arrangements.
Delivery Driver
Rosatis
Montgomery, Illinois
09.2012 - 01.2015
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Education
High School Diploma -
West Aurora High School
Aurora, Illinois06-2011
Skills
- Fiber termination
- OTDR operation
- Fusion splicing
- Fault isolation
- Customer support
- Operations management
Certification
- Certified Fiber Technician, Metronet - January 22,2021
- Certified Advance Commercial, Metronet - July 15, 2021
- Certified MU Mentor, Metronet - April 4, 2022
Timeline
Field Operations Supervisor
Metronet
08.2025 - Current
Fiber Technician
Metronet
01.2021 - 08.2025
Merchandiser
Alsum Farms
01.2017 - 01.2021
Merchandiser
Heartland Produce
01.2015 - 01.2017
Delivery Driver
Rosatis
09.2012 - 01.2015
High School Diploma -
West Aurora High School