Jonathan Serrano
Northport,FL
Summary
Hardworking MAINTENANCE TECHNICIAN bringing 2+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
12
12
years of professional experience
Work History
Maintenance Supervisor
Westshore LLC
09.2023 - Current
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised 3-6 employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
Maintenance Technician
Westshore LLC
09.2020 - 09.2023
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Welding/Tacker
Tampa Ship
09.2016 - 01.2019
- Welds short beads at points specified by layout, welding diagram, or by FITTER I, along overlapping edges of metal parts to hold parts in place for final welding
- Performs tasks of FITTER HELPER
- May tack-weld, using hand, submerged, or gas-shielded arc welding equipment
- May tack-weld, using portable spot welding gun
- Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, or water craft
Field Technician
Vivint Alarm System
04.2012 - 09.2016
- Collaborated with other field technicians to resolve complex technical issues.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Accurately complete necessary paperwork, including work orders, customer contracts, and time clock punches
- Obtain high levels of performance that are consistent with Vivint’s productivity, quality, and customer satisfaction metrics
- Interact and communicate well with customers providing a world-class customer experience
Education
School Diploma -
Central Dauphin High School
Skills
- Avid understanding of production procedure, Strong work focus, Ability to multitask, Excellent communication and organizational skills, Demonstrated ability to work in a team environment with minimal supervision Fluent in English and Spanish
Timeline
Maintenance Supervisor
Westshore LLC
09.2023 - Current
Maintenance Technician
Westshore LLC
09.2020 - 09.2023
Welding/Tacker
Tampa Ship
09.2016 - 01.2019
Field Technician
Vivint Alarm System
04.2012 - 09.2016
School Diploma -
Central Dauphin High School
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