Jonathan Sherrod
Fort Worth
Summary
Dynamic professional with proven expertise in oil changes and tire installation, and a strong foundation in customer service and team collaboration. Excelled at FedEx by enhancing package handling efficiency and safety, reducing damage rates significantly. Skilled in utilizing computer skills for inventory and tracking, demonstrating adaptability and attention to detail in fast-paced environments. Achieved notable improvements in customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Tire and Lube Technician
Auto Tire City
02.2023 - 01.2025
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
Warehouse Assistant
General Warehouse- Dollar General
10.2020 - 01.2023
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
Package Handler
FedEx
06.2018 - 12.2022
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Education
High School Diploma -
North Crowley High School
Fort Worth, TX06-2016
Skills
- Oil change expertise
- Computer skills
- Tire installation
- Time management
- Attention to detail
- Customer service
- Team collaboration
- Problem-solving
- Cleaning and organization
- Warehouse safety
- Heavy lifting
- Adaptable to change
Timeline
Tire and Lube Technician
Auto Tire City
02.2023 - 01.2025
Warehouse Assistant
General Warehouse- Dollar General
10.2020 - 01.2023
Package Handler
FedEx
06.2018 - 12.2022
High School Diploma -
North Crowley High School
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