Jonathan Shetter
Antigo,WI
Summary
Dynamic bilingual professional with a background in logistics and construction, demonstrated at Karls Transport and Solid Rock Builders. Excelled in customer service and operational efficiency, enhancing delivery satisfaction and project completion rates. Skilled in management and bilingual communication, I am a driven individual excited to succeed in a new role!
Overview
2
2
years of professional experience
Work History
Freight Dispatcher
Karls Transport
Antigo, WI
08.2024 - 01.2025
- Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.
- Investigated customer complaints regarding late deliveries or lost and damaged cargo items.
- Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
- Negotiated redelivery fees, lane changes, and fuel prices with customers
Carpenter Apprentice
Solid Rock Builders
Birnamwood, WI
08.2022 - 07.2024
- Specialized in building energy-efficient residential homes under the supervision of a lead carpenter.
- Worked independently on projects and tasks within carpentry team.
- I completed all tasks assigned to me thoroughly, safely, and in a timely manner.
- Collaborated with other tradesmen in order to ensure efficient completion of projects within designated timeframes.
Education
Exercise Science
Maranatha Baptist University
Watertown, WISkills
- Bilingual in Spanish and English
- Customer service
- Excellent communication
- Task prioritization
- Personal responsibility
- Computer skills
- Management skills
- Organizational skills
Timeline
Freight Dispatcher
Karls Transport
08.2024 - 01.2025
Carpenter Apprentice
Solid Rock Builders
08.2022 - 07.2024
Exercise Science
Maranatha Baptist University
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