Jonathan Simpson

• Directed end-to-end fulfillment and logistics operations for high-volume network infrastructure hardware (radios, antennas, ancillary hardware) and software, successfully securing $500M+ in quarterly revenue across major telecom accounts.
• Eliminated revenue leakage and backlogs by improving the software order management lifecycle, driving delivery-to-invoice closure from 75% to a perfect 100%.
• Optimized multi-modal logistics networks across regional and national warehouses; coordinated complex transportation routing for stock transfer orders (STO), two-step distribution, and site-tech pickups.
• Managed vendor performance and international trade, overseeing inbound/outbound freight operations, auditing shipping claims, and ensuring strict compliance with global import/export and customs regulations.
• Served as an SAP export leveraging SAP, Tableau, and Excel to improve operations that aligned with scheduling, logistics capacity, and cross-functional team execution.
• Helped advise with logistics process documentation and training personnel on order-to-cash workflows.

Worked to improve cross-functional alignment across Finance, Sales, Project Management, and external telecom customers to resolve complex supply chain bottlenecks and guarantee strict contractual compliance

• Orchestrated a monthly inventory accuracy program across multiple third-party service providers and corporate logistics centers, consistently achieving a rigorous 99.9% accuracy target.
• Recovered and reconciled $1M+ in assets by analyzing logistics bottlenecks and authoring new operational procedures for exception handling, claims, inventory management, and inbound receiving.
• Spearheaded operational audits at underperforming logistics facilities; engineered corrective action plans and trained frontline personnel to successfully restore failed customer KPIs.
• Standardized vendor compliance by reviewing and refining customer operational requirements, driving operational accountability across a diverse, multi-site warehousing network.