Jonathan Soberanis
Cranston,RI
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Driver
Palisade Logistics
05.2024 - Current
- Safely operate company vehicles across varying traffic and weather conditions, consistently completing 150+ deliveries per shift with speed, accuracy, and care.
- Provide courteous, professional service during every customer interaction, reinforcing brand reputation through reliable, respectful communication.
- Maintain strict adherence to safety protocols and vehicle inspection standards
- Demonstrate punctuality, time management, and route optimization skills to ensure on-time performance while meeting demanding schedules.
- Reported vehicle issues proactively and maintained cleanliness and condition of delivery vans, aligning with the pristine standards of premium auto brands.
Associate Service Desk Specialist
Amica Mutual Insurance Company, Linc
Lincoln, RI
01.2023 - 05.2024
- Delivered responsive, customer-focused technical support to customers, resolving issues efficiently while maintaining a professional demeanor.
- Developed strong interpersonal communication skills by assisting internal staff with a range of technical issues, ensuring a positive user experience.
- Maintained records of customer interactions through our ticketing system, showcasing attention to detail and organizational skills essential in customer service roles.
- Adapted to changing priorities and supported multiple departments, reflecting flexibility and a team-oriented mindset through apps like Microsoft Teams.
- Gained experience in handling confidential information with discretion and integrity.
- Participated in weekly meetings to discuss updates and changes.
Stock Room Associate
Zara
Providence, RI
01.2022 - 12.2023
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Checked numbers manually and used hand-held equipment to locate products.
Education
Information Technology
Year Up United
Providence, RI07.2023
High School Diploma -
Cranston High School East
Cranston, RI06.2021
Skills
- Quick learner and adaptable to changing priorities
- Collaborative mindset, able to work well in team environments
- Dependable and punctual, with a strong sense of responsibility
- Situational awareness
- Bilingual (English/Spanish)
Certification
Microsoft Office Specialist: Excel Associate (Office 2019)
Timeline
Driver
Palisade Logistics
05.2024 - Current
Associate Service Desk Specialist
Amica Mutual Insurance Company, Linc
01.2023 - 05.2024
Stock Room Associate
Zara
01.2022 - 12.2023
Information Technology
Year Up United
High School Diploma -
Cranston High School East