Jonathan Sommer
Alden,NY
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
26
26
years of professional experience
Work History
RN Supervisor
Elderwood At Lancaster
07.2015 - Current
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Led successful team comprised of RNs, LPNs, and ancillary staff.
- Audited charts and reviewed clinical documents to verify accuracy.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Home Health Aide
Catholic Health System
06.2012 - 03.2015
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
Customer Service Representative
Geico
08.2007 - 03.2012
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Store Clerk
Tops Markets
11.1997 - 06.2007
- Assisted customers by answering questions and fulfilling requests.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed inventory control, such as counting, and stocking merchandise.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Associate of Science - Nursing RN
Trocaire College
Buffalo, NY05.2015
Bachelor of Science - Business Administration
Hilbert College
Hamburg, NY06.2005
High School Diploma -
Orchard Park High School
Orchard Park, NY06.1999
Skills
- Diagnostic Tools Knowledge
- Direct Patient Care
- Emergency Procedures
- Physical and Psychological Evaluations
- ACLS Certified
- BLS Certified
- LVAD Experience
Timeline
RN Supervisor
Elderwood At Lancaster
07.2015 - Current
Home Health Aide
Catholic Health System
06.2012 - 03.2015
Customer Service Representative
Geico
08.2007 - 03.2012
Store Clerk
Tops Markets
11.1997 - 06.2007
Associate of Science - Nursing RN
Trocaire College
Bachelor of Science - Business Administration
Hilbert College
High School Diploma -
Orchard Park High School
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