Demarco Hill
Manor,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Customer service position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Chef's Assistant
St. David's North Austin Medical Center
Austin, Texas
07.2019 - Current
- Maintained composure and work quality while under stress.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Cook Shift Leader
Bakery Lorraine
Austin, Texas
04.2018 - 07.2019
- Kept labor at or below 10% to support business profit targets.
- Supervised and enhanced work of 14-person team producing more than 250 plates per day.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Coordinated hiring and training activities for kitchen and back of house employees while continuously monitoring performance.
- Prepared operational reports and analysis, monitored trends and made appropriate recommendations for success.
- Mentored kitchen staff to prepare each for demanding roles.
- Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
Line Cook
Chilantro Bbq
Austin, TX
04.2018 - 07.2018
- Led shifts while preparing food items and executing requests based on required specifications.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inspected completed dishes for best-in-class plating, aroma and food quality.
- Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Cook Shift Leader
Courtyard By Marriott
Austin, Teaxs
08.2017 - 04.2018
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
- Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
- Collaborated with staff members to create meals for large banquets.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Education
High School Diploma -
Oak Park High School
Oak Park, MI06.2009
Skills
- Food Portioning and Packaging
- Meat Preparation
- Waste Reduction
- Goal Establishment
- Patient Dietary Requirements
- Standards Compliance
- Guest Satisfaction
- Customer Engagement
- Operation and Control
- Order Selection and Preparation
- Guest Relations
- Dietary Restrictions
Certification
- Food Manager Certification, [Company Name] - 2022-2027
Timeline
Chef's Assistant
St. David's North Austin Medical Center
07.2019 - Current
Cook Shift Leader
Bakery Lorraine
04.2018 - 07.2019
Line Cook
Chilantro Bbq
04.2018 - 07.2018
Cook Shift Leader
Courtyard By Marriott
08.2017 - 04.2018
High School Diploma -
Oak Park High School
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