Jonathan Stollery
The Dalles,OR
Summary
During time served with the military, my work ethic has been centered on quality, efficiency and focus. The ability to work in a fast paced manner while maintaining a high quality of work with a focus on the task at hand. Ability to develop into differentiating roles with slight notice and skillset to achieve satisfactory or above satisfactory results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Tier 1 Support Technician
Adventist Health Columbia Gorge
2023.01 - Current
- Improved customer satisfaction by providing timely and efficient technical support for software and hardware issues.
- Developed techinical documentation pertaining to emerging issues within the environment for faster resolution and training.
- Performed software installation onsite / remotely as well imaging of devices for deployment.
- Worked within the security dashboard to manage endpoints, push security updates and monitor for suspicious activity.
- Worked in SecureCRT and PuTTY to manage VLAN membership in networked switches.
- Worked with vendor for ordering of parts and installation to repair equipment in the environment.
Dismount Team Leader
Oregon Army National Guard
2021.10 - Current
- Responsible for tracking and maintaining 2 million dollars worth of equipment and property book items.
- Worked with several Muli National NATO coalition forces in developing a large scale joint readiness live fire exercise.
Armed Security
Phoenix Protective Corporation
2021.07 - 2022.12
- Managed and troubleshot access issues for all current and new employees through company security software.
- Programmed access badges for in state and out of state workers.
- Troubleshot and resolved windows log in issues.
- Performed software updates and installations for users
Recruiting and Retention Non-Commissioned Officer
Oregon Army National Guard
2019.11 - 2021.07
- Obtained Position of Superior Trust and Authority (POSTA) memo in order to handle individuals Personally Identifiable Information (PII) and Personal Health Information PHI)
- Developed HR skills in record keeping, establishing pay accounts, health care, ship dates, return dates, discharge documentation and transport of individuals to duty locations and processing stations through enlistment of 15 individuals into the Oregon National Guard.
- Developed interpersonal communication skills in dealing with a large array of varied personbalities; maintaining a calm, professional bearing at all times both utilizing telecommunication and in person meetings.
M1A1 Abrams Tank Crewman
Oregon National Guard
2013.02 - 2019.11
- Enlisted as a 19K M1A2SEPV2 Abrams Main Battle Tank Crewman. In charge of operations of the tank and maintenance.
- Operated and maintained Linux servers and software for the AGTS and CCTT battle simulation training system. Generated performance analytics reports for after action review.
Range Operations Specialist
Oregon Military Department
2018.04 - 2019.10
- Responsible for maintaining multiple live fire ranges of differentiating caliber size in accordance with Army rules, regulations and terrain capabilities.
- Worked along side vendor for maintenance, software application changes, updates etc.. for the EST 2000 range and combat simulator.
- Operated and maintained range software applications, as well as generated performance analytic reports for after action reviews.
Electrician Apprentice
Garret Electric
2016.01 - 2016.10
- Responsible for bending conduit for installation along wire run paths, wiring electrical boxes/outlets, installing/wiring light fixtures.
- Verified network connectivity and hardware adoption within security software and functionality with all motion detectors and CCTV.
Security Control Room Operator
G4S Secure Solutions
2014.07 - 2016.01
- Entry level security guard upon first hire, manned checkpoints and conducted search of items and personnel to ensure sensitive information was not mishandled or left the secured areeas.
- Assigned to keep track of CCTV footage, ongoing operations log of events throughout the day
- Use of Microsoft Office to generate documents/staff journals/necessary daily documents; as well as use of Microsoft Excel spreadsheets for pulling of system data reports and sub‐dividing them off of report information (Date, time, code type, location, etc..).
Education
No Degree - CompTIA A+ Coursework
Career Academy
Online10.2023
High School Diploma -
Hermiston High School
Hermiston, OR06.2014
Skills
- Electrical Systems Testing
- Experienced with many systems and applications
- Experience with SQL Server
- Set up personal Domain at home with functional Active Directory, DNS and DHCP using MS Server 2022
- Experience with setting up and using virtual machines using HyperV
- Large/Small Scale Operations Planning
- Customer Care
- Self-Motivated
- Adaptable
Certification
- Completed CompTIA A+ coursework and need to test and working on CompTIA Network + coursework.
Timeline
Tier 1 Support Technician
Adventist Health Columbia Gorge
2023.01 - Current
Dismount Team Leader
Oregon Army National Guard
2021.10 - Current
Armed Security
Phoenix Protective Corporation
2021.07 - 2022.12
Recruiting and Retention Non-Commissioned Officer
Oregon Army National Guard
2019.11 - 2021.07
Range Operations Specialist
Oregon Military Department
2018.04 - 2019.10
Electrician Apprentice
Garret Electric
2016.01 - 2016.10
Security Control Room Operator
G4S Secure Solutions
2014.07 - 2016.01
M1A1 Abrams Tank Crewman
Oregon National Guard
2013.02 - 2019.11
No Degree - CompTIA A+ Coursework
Career Academy
High School Diploma -
Hermiston High School
- Completed CompTIA A+ coursework and need to test and working on CompTIA Network + coursework.
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