Jonathan Storts
Albuquerque
Summary
Results-driven Business Owner with expertise in customer relationship management and event coordination. Skilled in developing marketing strategies to enhance sales and community engagement. Experienced in strategic planning, operations management, and team leadership, with strengths in identifying business opportunities and implementing cost-effective solutions that improve performance.
Overview
1
1
year of professional experience
Work History
Business Owner
SSSTORTS
Albuquerque
01.2026 - Current
- Developed marketing strategies that enhanced brand awareness and boosted customer engagement.
- Created engaging content for social media platforms to promote products.
- Coordinated events and promotions that increased sales and strengthened community ties.
- Set pricing for products and services based on cost analysis and competitive landscape.
- Oversaw inventory management to ensure product availability for customers.
Member Service Representative
Defined Fitness
Albuquerque
04.2025 - 01.2026
- Handled member registrations and processed payment transactions, streamlining onboarding experience.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Assisted members with inquiries, enhancing understanding of services and facility amenities.
- Addressed member concerns promptly, fostering a positive and supportive environment.
- Provided facility tours to new members, showcasing equipment and classes.
- Collaborated with team members to promote membership events and promotions.
- Educated members on fitness programs and encouraged participation in activities.
Education
Some College (No Degree) - Graphic And Digital Design
DeVry Education Group
OnlineSome College (No Degree) - Business Administration
University of Central Oklahoma
Edmond, OKSkills
- Marketing strategy
- New business development
- Customer relationship management
- Pricing strategy
- Social media management
- Event coordination
- Supply chain management
- Strategic planning
- Team leadership
- Team collaboration
- Negotiation
- Problem solving
- Attention to detail
- Effective communication
- Customer service
- Driven and determined
Affiliations
- Singer, YAMAH - Albuquerque, NM
Timeline
Business Owner
SSSTORTS
01.2026 - Current
Member Service Representative
Defined Fitness
04.2025 - 01.2026
Some College (No Degree) - Graphic And Digital Design
DeVry Education Group
Some College (No Degree) - Business Administration
University of Central Oklahoma