Jonathan Straughan
San Antonio
Summary
Motivated third year Information Systems student at UTSA seeking an internship to further develop technical skills in networking, cybersecurity, and business information systems while also building interpersonal skills by contributing to projects. Despite not having experience in the field yet.
Overview
3
3
years of professional experience
Work History
Team Trainer
Chick-fil-A
08.2022 - 08.2025
- Trained 15+ team members, improving efficiency and performance
- Promoted to Trainer within 3 months through leadership and adaptability
- Delivered excellent customer engagement and support
- Collaborated with management to align training goals with organizational objectives and customer needs.
- Facilitated ongoing skill development sessions, promoting consistent performance across shifts.
Education
Bachelor of Business Administration - Information Systems
The University of Texas At San Antonio
San Antonio, TX12.2026
Skills
- Foundations of Cybersecurity
- Business Information Systems & Data Analysis
- Wireshark & Network Traffic Analysis
- Microsoft Office Suite (Excel, Word, PowerPoint)
- POS Systems & Technical Troubleshooting
- Statistical Analysis
- SQL querying and Database Design
Timeline
Team Trainer
Chick-fil-A
08.2022 - 08.2025
Bachelor of Business Administration - Information Systems
The University of Texas At San Antonio