Jonathan Taylor

• Demonstrated ability to multi-task by performing additional duties as assigned.
• Set up tables and chairs for parties and large groups.
• Assessed dining areas for broken glass, leaks and other safety issues and reported incidents to on-duty supervisor.
• Effectively multitasked within fast-paced environment.
• Communicated effectively with other personnel to coordinate tasks efficiently.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Maintained a calm demeanor in a high-pressure environment, constantly carrying heavy trays of bussed dishes, linen, and silverware throughout the entirety of the shift repetitively.

References:

Matthew Williams

Position: Regional Manager.

4 Mercantile Street, Worcester, MA 01608.

Phone Number: +1 (508) 633-6476

• Took orders for food and beverages, accurately inputting the information into the restaurant's computer system.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Maintain cleanliness and sanitation standards in the dining area.

References:

Anye Ngwaah

Position: Dining Room Coordinator.

Phone number: (508) 425-0610.

Jasmine Hall.

Position: Restaurant General Manager.

Phone number: (860) 578-07872.

Salmon Health/Retail Address: 101 Barry Rd, Worcester, MA 01609-1154.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked effectively in team environments to make the workplace more productive.
• Addressed customer needs, responding to specific requests.
• Maintained positive working relationship with fellow staff and management.

References:

Shannon McGovern:

Position: General Manager

Store Address: 168 Milk St, Westborough, MA 01581.

Phone number: (716) 239-0014.