JONATHAN TAYLOR
Conroe,TX
Summary
Dynamic candidate experienced in sales and customer service. Proven track record of exceeding sales goals and developing strong customer relationships. Skilled in creating and executing successful sales strategies to drive revenue growth. Highly organized and detail-oriented with a passion for helping clients find solutions.
Overview
11
11
years of professional experience
Work History
Sales Manager
DeMontrond
Conroe, Texas
06.2025 - Current
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Maintained accurate records of all transactions between customers and company representatives.
- Executed strategic sales plans to expand customer base and revenue.
- Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
- Collaborated with external auditors during annual audits to ensure accuracy of financial statements.
Sales Manager
Fun town RV Conroe
Conroe, TX
06.2024 - 04.2025
- Managed daily operations of sales department, including supervision of staff members.
- Identified and developed new markets for products or services.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
Sales Professional
Wiesner Buick GMC
Conroe, TX
07.2023 - 06.2024
- Performed market research activities to identify potential new customers.
- Collaborated with marketing team members to develop promotional materials for campaigns.
- Demonstrated strong problem solving skills when resolving customer complaints.
- Remained current on relevant product and industry information to provide up-to-date catalogs and services.
- Generated leads and maintained lists of prospective customers.
- Cold called potential customers to generate leads.
Sales Professional
Fun Town RV
Conroe, TX
09.2022 - 06.2023
- Utilized effective communication techniques to present company products and services.
- Built and maintained relationships with key customers to ensure repeat business.
- Analyzed customer feedback data to improve customer experience satisfaction levels.
- Conducted face-to-face meetings with prospective clients to discuss product features and benefits.
- Generated leads through cold calling, networking events, email campaigns.
- Performed market research activities to identify potential new customers.
- Demonstrated strong problem solving skills when resolving customer complaints.
Operations Manager
AT&T
Houston, TX
06.2022 - 01.2023
- Managed the daily operations related to customer service, inventory management, and marketing.
- Negotiated contracts and agreements with business partners, vendors, and customers.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently.
- Developed strong relationships with vendors to secure favorable pricing agreements.
- Identified problems, made decisions, and interpreted results based on quantitative techniques.
- Analyzed financial data to ensure optimal profitability for the company.
- Recruited, trained, evaluated, and supervised staff members in accordance with company policies and procedures.
- Set performance goals for team members based on organizational objectives.
- Invested in employees, using training to keep them at the top of their game.
Sales Associate
Camping World
Spring, TX
01.2020 - 06.2022
Floor Supervisor
AT&T
Houston, TX
08.2019 - 01.2020
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Maintained customer relationships by responding promptly to inquiries and requests.
- Collaborated with other departments to ensure customer satisfaction throughout the process.
- Developed in-depth knowledge of product range and sales techniques to maximize revenue.
- Monitored competitors' activities closely to stay ahead of the competition.
- Drafted proposals outlining terms of sale for potential customers.
Sales Associate
AT&T
Houston, TX
08.2015 - 06.2016
- Resolved customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.
- Provided coaching and counseling sessions when necessary in order to foster a positive work environment.
- Evaluated employee performance and conducted regular performance reviews.
- Assisted in developing creative marketing campaigns that increased foot traffic into the store.
- Held daily check-ins with team members to set objectives and monitor progress.
- Managed a team of 10+ sales representatives across multiple markets.
01.2014 - 08.2015
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Provided accurate information about products, prices and availability both in person and over the phone.
- Built relationships with potential customers by providing helpful advice on product selection.
- Tagged new merchandise for sale and updated signs.
- Encouraged customers to make additional purchases and suggested relevant items.
- Drove sales through customer relationship building and suggestive selling techniques.
Education
High School Diploma -
Manchester Central High School
Manchester, New Hampshire06.2010
Skills
- Upselling and Cross Selling
- Performance Tracking
- Business Development
- Sales Presentations
- Lead Generation
- Closing Techniques
- Sales Pipeline Management
- Account management
- Active listening
- Time management
- Networking abilities
Personal Information
Title: Sales Manager
Timeline
Sales Manager
DeMontrond
06.2025 - Current
Sales Manager
Fun town RV Conroe
06.2024 - 04.2025
Sales Professional
Wiesner Buick GMC
07.2023 - 06.2024
Sales Professional
Fun Town RV
09.2022 - 06.2023
Operations Manager
AT&T
06.2022 - 01.2023
Sales Associate
Camping World
01.2020 - 06.2022
Floor Supervisor
AT&T
08.2019 - 01.2020
Sales Associate
AT&T
08.2015 - 06.2016
01.2014 - 08.2015
High School Diploma -
Manchester Central High School