Passionate SOC Analyst with about 4 years in investigating and preventing network, host, and email-based attacks. Performing malware analysis, incident response, data loss prevention and improving SOC processes by utilizing top industry security solutions. Self-motivated, goal-oriented, and customer-focused with excellent communication. Prioritizing and managing multiple tasks concurrently. Troubleshoot and resolve complex issues in a demanding work environment quickly and efficiently.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SOC Analyst
Pitch Technologies (Client: Ventech Solutions)
02.2020 - Current
Consistently monitoring and working on alerts generating on Splunk
Assisting in creating Splunk dashboards to capture all customized logs generated by systems and applications
Assisting in creating new use cases and performing SOC testing
Performing endpoint investigations using FireEye and McAfee ePO
Investigating attachments and links for imbedded malware using FireEye ETP, IronPort and ThreatGrid
Giving client recommendations on how to securely resolve escalated issues
Training new employees on how to handle investigations and safely deal with phishing emails
Developing follow-up action plans to resolve reportable issues and communicating with other IT teams to address security threats and incidents accordingly
Supporting Incident Response till resolution following Standard Operation Procedures (SOP)-Prioritizing and differentiating between potential intrusion attempts and false alarms
Assisting with the development of processes and procedures to improve incident response times, analysis of incidents, and overall SOC functions
Responding to computer security incidents by collecting, analyzing, preserving digital evidence, and ensuring that incidents are recorded and tracked in accordance with organizational SOC requirements
Using McAfee DLP to protect intellectual property and ensuring compliance by safeguarding sensitive data
Analyzing email logs to confirm malicious emails were not delivered or are quarantined and malicious attachments dropped
Monitoring and analyzing network traffic, Intrusion Detection Systems (IDS), security events and logs to identify abnormal and suspicious activity
Working with SOC Engineers and other SMEs to operate Intrusion detection and prevention systems (IDS/IPS) such as SNORT and Sourcefire to analyze, detect worms and vulnerability exploit attempts
Staying up to date with current vulnerabilities, attacks, and countermeasures.
Help Desk Support Specialist
Pitch Technologies (Client: Genpact)
03.2018 - 02.2020
Planned and recommended network hardware, systems management software and architecture-Installed/Reimaged, configured and maintained staff computers, file servers, ethernet networks and network cabling
Monitored network performance to determine if adjustments were required Ensured maximum system uptime by performing routine/preventative maintenance tasks
Troubleshoot various technical issues dealing with printers, network, and phone systems
Worked with third party vendors to resolve issues with hardware or software covered by annual maintenance agreements
Managed laptop and MacBook inventory and assisted in procuring new hardware, software, and related supplies-Provided support in setting up audio and visual technology for conferences and meetings
Resolved complex technical issues that arose on client computer using Troubleshooting
Effectively made recommendations to IT users on selection of hardware and Software
Successfully administered user accounts, Exchange mailboxes, and security and Distribution
Installed and maintained Windows and desktop software, service packs, patches, and anti- virus updates.
Medical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical CenterMedical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical Center