Jonathan Testa
Washingtonville,NY
Summary
Dynamic Delivery/Repair Technician with a proven track record at Filter Fresh of Westchester Inc., excelling in technical repairs and customer relations. Skilled in equipment maintenance and diagnosis, I ensure optimal performance and safety while delivering exceptional service. My time management abilities enhance efficiency, contributing to a seamless customer experience.
Overview
25
25
years of professional experience
Work History
Delivery/Repair Technician
Cup A Jo Inc.
Monsey, NY
01.2010 - Current
- In company vehicle, deliver company product to designated locations as per company guidelines.
- Responded to multiple locations to repair damaged or out-of-order machines, minimizing downtime for customers.
- Repaired malfunctioning systems by replacing defective components or adjusting settings, enhancing operational reliability.
- Replaced defective components with compatible replacements sourced from suppliers.
- Executed installation, replacement, and removal of machines at customer locations.
- Service and clean customer machines at every delivery location.
- Conducted regular inspections to maintain system performance and ensure safety compliance.
- Maintain working knowledge of all machines offered by Filter Fresh in order to best serve our customers.
- Cultivated strong relationships with customers to enhance service satisfaction.
- Assist in stocking company warehouse of product for efficient delivery.
Patient Transporter
Nyack Hospital
Nyack, NY
01.2007 - 01.2009
- Coordinated the safe and efficient transport of patients from one area of the hospital to another.
- Ensured patient care and safety during transport.
- Assisted non-emergency and emergency patients upon arrival at the hospital.
- Assisted clinical staff with moving current patients to and from beds.
- Moved medical equipment safely to and from surgery or physical therapy.
- Picked up and delivered lab specimens, patient histories, charts, and records.
- Adjusted schedule to meet patient transport needs effectively.
Merchandise Manager
The Sports Authority
West Nyack, NY
01.2004 - 01.2007
- Led freight team in stocking sales floor per company floor plans, ensuring optimal product placement.
- Provided customer service and sales support.
- Ensured all SOPs were followed when closing out registers and in the cash office.
- Participated in the "Manager on Duty" Program, which required complete understanding of all store procedures.
- Coordinated safety and shrink committee activities, documenting findings and reporting potential safety issues to Risk Management.
- Verified warehouse integrity and inventory accuracy, maintaining compliance with company standards.
Team Lead/ Sales Associate
Henry Modell & Co Inc.
Nanuet, NY
01.2001 - 01.2003
- Delivered customer service and sales support, enhancing customer satisfaction.
- Organized inventory and maintained product displays to streamline daily store operations.
- Trained associates in Hardlines department to improve team knowledge and service quality.
Education
GED -
01.2002
Skills
- Technical repair
- Equipment repair
- Technical diagnosis
- Mechanical skills
- Delivery coordination
- Time management
- Strong Customer service skills
- Ability to manage
Timeline
Delivery/Repair Technician
Cup A Jo Inc.
01.2010 - Current
Patient Transporter
Nyack Hospital
01.2007 - 01.2009
Merchandise Manager
The Sports Authority
01.2004 - 01.2007
Team Lead/ Sales Associate
Henry Modell & Co Inc.
01.2001 - 01.2003