Summary
Overview
Work History
Education
Skills
Languages
Timeline
Education and Training
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Jonathan Thames

Ridgecrest,CA

Summary

Dedicated team leader with strong customer engagement skills and a knack for creative problem-solving. Proven ability to support colleagues and ensure excellent service in fast-paced environments. Dynamic manager with a successful track record in team leadership and relationship building. Skilled in fostering collaborative environments, driving customer satisfaction, and efficiently executing daily operations to enhance service quality. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

12
12
years of professional experience

Work History

ATCO

Kitchen Aid & Janitorial Services
Boise, ID
10.2025 - 02.2026

When working with this company, I had to make beds, clean the bathroom, and vacuumed rooms to keep fresh bedrooms for construction workers daily with fresh wash clothes and shower items.

  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Abry's

Manager worker
Ridgecrest, California
05.2024 - 08.2025
  • I was an Arby's crew member for a year, and after doing everything, I became a manager on the job after one year of working there. I was a manager at Arby's for six months before the store completely closed down.
  • I've used the cash register, made food, worked on the window register, and lifted boxes weighing more than fifty pounds.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.

Blue Knight Security

Blue Knight Security
Ridgecrest, California
03.2022 - 08.2022
  • Blue Knight Security is a company that provides security for buildings or basic needs. My job was in a position where one day I would be at the gate, inside, or patrolling around the place.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Updated and maintained databases with current information.

Fire Quick Crew Member

Fire Quick
Ridgecrest, California
09.2021 - 02.2022
  • Fire Quick is a company that creates products to help firefighters put out fires more quickly. My job description is to help roll Igniters that deal with the materials they use to put out the fires.
  • The work I was creating was to put out fires, and to provide equipment for the Fire Department to put out fires.

Amazon, 09/2020 to 07/2021

Packers
Bessemer, Alabama
09.2020 - 07.2021
  • I did a lot at Amazon, but I started out as a packer. Then they noticed that I was good at physical work, so they started me at handling boxes (Water Spider). Three months after that, I started doing tote running; then they had me doing both palletizing and running totes down to the elevator every day.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Operated a variety of machinery and tools safely and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Crew Member

Crew Member
Mableton, Georgia
03.2014 - 08.2015
  • Maintained high standards of customer service during high-volume, fast-paced operations. Demonstrated integrity and honesty while interacting with guests, team members, and managers. Greeted customers and provided excellent customer service.
  • Maintained cleanliness and organization of the dining area and kitchen.
  • Prepared food items according to safety and quality standards.

Education

IT - IT Network Security

Cerro Coso Community College
Ridgecrest, CA
08-2025

High School Diploma -

Hutchinson High School
Fairbanks, AK
06-2012

Skills

    POS software

    Engaging with diverse customers, brand promotion

    Merchandise receiving and handling ability to lift 40 pounds

    Locating merchandise

    Energy and physical stamina

    Creative thinking

    Team leadership

    Relationship building

    Computer proficiency and Microsoft Office

    Adaptable and flexible

    Strong communication and interpersonal skills

  • Communication
  • Public speaking
  • Microsoft Word
  • Technical support
  • Team collaboration
  • Multitasking
  • Computer skills

Languages

English
Professional

Timeline

ATCO

Kitchen Aid & Janitorial Services
10.2025 - 02.2026

Abry's

Manager worker
05.2024 - 08.2025

Blue Knight Security

Blue Knight Security
03.2022 - 08.2022

Fire Quick Crew Member

Fire Quick
09.2021 - 02.2022

Amazon, 09/2020 to 07/2021

Packers
09.2020 - 07.2021

Crew Member

Crew Member
03.2014 - 08.2015

High School Diploma -

Hutchinson High School

IT - IT Network Security

Cerro Coso Community College

Education and Training

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