Jonathan Thigpen
Irving,TX
Summary
Proven Detention Officer with a track record of enhancing facility safety at the Dallas County Sheriff Department by implementing effective conflict resolution and de-escalation techniques. Demonstrated strong communication and problem-solving skills in high-pressure environments. Exceptional observation and reliability, ensuring a secure environment for both staff and inmates.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
18
18
years of professional experience
Work History
Security Officer Level 3 and 4
Paramount Protection
Dallas, TX
04.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Examined doors, windows and gates to verify security.
- Reported suspicious activities and persons to law enforcement.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Wrote detailed reports of all security breaches and investigations.
Detention Officer
Dallas County Sheriff Department
Dallas, TX
04.2007 - Current
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
Education
No Degree - General Studies
Panhandle State University
Goodwell, OKSkills
- Patience and tolerance
- Emergency response
- Physical restraint
- Behavioral observation
- Defensive techniques
- Conflict resolution skills
- Observation
- Teamwork and collaboration
- Attention to detail
- Reliability
Timeline
Security Officer Level 3 and 4
Paramount Protection
04.2023 - Current
Detention Officer
Dallas County Sheriff Department
04.2007 - Current
No Degree - General Studies
Panhandle State University