Jonathan Thompson
DeKalb,IL
Summary
I have a back ground that consists of multiple management and supervisor positions. Being used consistently as a trainer or coach by multiple places of employment , sharpening my people skills and giving me a wide array of experience in how to teach others and improve the work place as a whole. Providing me with the necessary tools to take the next step in my professional career.
Overview
16
16
years of professional experience
Work History
Operational Lead - Training Lead
3M Distribution Center
11.2018 - Current
- Certified on 6 of 3M's PIV equipment.
- Functional trainer for all areas I am certified in.
- Worked and trained new hires at DK4, DK5 and DK6.
- 3M Safety team leader
- Experience as a operational lead at DK5 and DK4 on 3rd shift.
- Experience as a Training Lead at DK4 and DK5 on 3rd shift.
Picker Packer
Panduit
11.2017 - 10.2018
- Picking orders for customers, via pick modules , cherry picker and reach truck.
- Worked in receiving department for unloading and loading return trailers
- Functional Trainer for training new hires and temps
Franchise Regional Manager
Papa John's
12.2011 - 10.2017
- Started as a shift manager, worked up to assistant GM followed by g GM.
- Managing labor costs, sales, and hiring and training of new employees.
- Conveying or assigned training to complete involving SOP changes from corporate.
- Made weekly employee work schedules, commissary orders and labor cost spreadsheets.
- Completed highest level of GM training from corporate HQ in Louisville.
Commercial Branch Manager
Eco Steam Corporation
09.2007 - 12.2011
- Cleaning Residential and commercial carpets for restaurants hotels/ resorts movie theaters and homes.
- Assessing the assignment to minimize labor costs.
- Trained and coached a staff of 30 in current and new assignments.
- Responsible for maintenance on all equipment and vehicles.
- Preparing monthly and quarterly power point presentations, on sales , overall customer satisfaction as well as room for improvement and expansion in the future.
Education
Associate of Science - Criminal Justice & Psychology
Northern Illinois University
DeKalb, IL2010
High School Diploma -
Dekalb High School , Dekalb IL
DeKalb2007
Skills
- Time management
- Critical thinking
- Adaptability
- Decision making
- Multitasking
- Customer service
- Leadership experience
- Creativity
- Public speaking
- Attention to detail
Accomplishments
- 2007 Dekalb High Salutatorian
- Finished college degree while being a full time employee.
- Made the Deans list while attending NIU
- Youngest Commercial Manager in Eco Steam's Company History.
- Decreased turnover rate from 11% to 4% and increased sales by 8% in my tenure as General Manager.
- Trained employees during the pandemic for 3 consecutive months for new hire and functional training.
Timeline
Operational Lead - Training Lead
3M Distribution Center
11.2018 - Current
Picker Packer
Panduit
11.2017 - 10.2018
Franchise Regional Manager
Papa John's
12.2011 - 10.2017
Commercial Branch Manager
Eco Steam Corporation
09.2007 - 12.2011
Associate of Science - Criminal Justice & Psychology
Northern Illinois University
High School Diploma -
Dekalb High School , Dekalb IL
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