Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

JONATHAN TORNES TORRES

11020 24th Pl SW,WA

Summary

Performance-oriented Branch Manager/Vice President with 7 years of industry success. Passionate about delivering territory performance and providing Second to None Client Experience. Demonstrated track record of aligning company strategy and market initiatives to acquire new households and deepen existing client relationships. Skilled in learning and adapting to changing environments in competitive landscapes. Accomplished and well balanced leader experienced in directing sales, operations, staffing and talent development.

Overview

7
7
years of professional experience

Work History

Branch Manager/Vice President

KEYBANK
Issaquah, WA
10.2019 - Current
  • Actively lead individual direct reports to meet and exceed performance through continuous coaching; provide direct feedback to leaders while holding them accountable to Market acquisition and deepening targets.
  • Small Business Developer, covering and training 16 branches to increase responsible growth within our Small Business sector by 150%.
  • Responsible in leading weekly Area Skill Builders to 70+ team members including Branch Mangers, Bankers and Tellers.
  • Built and maintained productive relationship with internal and external senior leadership to facilitate business success.
  • Community leader actively engaging and participating in community events, development projects and initiatives.

Senior Relationship Manager

KEYBANK
Seattle, WA
07.2017 - 10.2019
  • Developed and cultivated lucrative relationships with new and existing clients through Key's Financial Wellness culture.
  • Delivered exceptional client experience and exceeded individual goals in all metrics at over 200% to goal.
  • Graduated from Relationship Manager to Branch Manager Fast Track in 2019, one of two nominees within Seattle Market.
  • Researched current trends to identify prospective customers and determine specific needs.
  • Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.

Relationship Manager

Bank Of America
Seattle, WA
04.2015 - 06.2017
  • Responsible for establishing solid client relationships to serve core financial needs of existing and new clients.
  • Planning and delivering sales strategies and products to drive sales and deliver world class client experience.
  • Recognized for being Top Performer within Seattle's Downtown Market for exceeding 175% QTD continuously.

Education

Certificate of Completion - Executive Leadership

Excecutive Development Institute
Seattle, WA
07.2021

HIGH SCHOOL DIPLOMA -

Cleveland High School Stem
Seattle, WA
06.2014

Skills

  • Leadership and People Development
  • Effective Communicator and Public Speaker
  • Profit and Loss Management
  • Change and Growth Management
  • Executive Leadership
  • Employee Motivation and Performance
  • Strategic Planning and Execution
  • Bilingual - Spanish and English

Accomplishments

  • Only Branch Manager in WA nominated into the Executive Leadership Institute as the number one talent in 2020.
  • Recognized in 2020 and 2021 for exemplary performance, leading the most accomplished Branch in the State of WA in all metrics.
  • First designated Training Branch for all role families in the Seattle Market.
  • KeyBank Hispanic/Latinx Professional Network Group Leader for the WA Chapter

Timeline

Branch Manager/Vice President

KEYBANK
10.2019 - Current

Senior Relationship Manager

KEYBANK
07.2017 - 10.2019

Relationship Manager

Bank Of America
04.2015 - 06.2017

Certificate of Completion - Executive Leadership

Excecutive Development Institute

HIGH SCHOOL DIPLOMA -

Cleveland High School Stem

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