Jonathan Tran
Chesterfield,VA
Summary
Reliable and hardworking professional with hands-on experience in customer service, delivery operations, and automotive service environments. Strong background in fast-paced teamwork, troubleshooting electro-mechanical systems, and maintaining high service standards. Known for dependability, communication skills, and adaptability across customer-facing and technical roles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Driver / Team Member
Domino’s Pizza
Chester, VA
01.2021 - Current
- Delivered customer orders safely and efficiently while maintaining high customer satisfaction.
- Coordinated with team members to achieve 100% order accuracy and meet delivery deadlines.
- Enhanced store performance through consistent reliability and a strong focus on customer service.
- Supported food preparation, processed orders and payments, and handled customer inquiries to enhance service efficiency.
- Adhered to food safety, sanitation, and workplace safety protocols to ensure compliance.
Front-of-House Staff
Chen’s Restaurant
Chester, VA
08.2017 - 03.2020
- Greeted guests and delivered personalized service to enhance their dining experience.
- Addressed customer concerns promptly and contributed to seamless daily operations.
- Maintained cleanliness of dining area to comply with food safety standards.
- Assisted team members during peak service hours during busy service periods as needed.
Service Technician
Crown Acura Richmond
Richmond, VA
04.2019 - 01.2020
- Used computerized diagnostic tools to identify issues and update service records.
- Executed routine vehicle maintenance, ensuring optimal performance through oil changes, tire rotations, and fluid checks.
- Collaborated with service advisors, technicians, and parts staff to enhance customer satisfaction.
- Engaged in training programs to improve knowledge of automotive technologies.
Education
Diploma -
Thomas Dale High School
Chester, VAMechatronics I & II -
Chesterfield Career & Technical Center
Midlothian, VASkills
- Customer Service & Communication
- Delivery & Route Efficiency
- Electro-Mechanical Troubleshooting
- Automotive Maintenance Support
- Team Collaboration
- Time Management & Reliability
- Cash Handling & POS Systems
- Workplace Safety & OSHA Compliance
- Attention to detail
Certification
OSHA Certification
References
Available upon request.
Timeline
Delivery Driver / Team Member
Domino’s Pizza
01.2021 - Current
Service Technician
Crown Acura Richmond
04.2019 - 01.2020
Front-of-House Staff
Chen’s Restaurant
08.2017 - 03.2020
Diploma -
Thomas Dale High School
Mechatronics I & II -
Chesterfield Career & Technical Center