Jonathan Trozzo
Peoria,AZ
Summary
Dedicated restaurant manger and cook professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Store Manager
Village Inn And Restaurant
2016.06 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Cook Manager
Village Inn And Restaurant
2009.11 - 2016.06
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed opening and closing shift kitchen tasks.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
High School Diploma -
Maryvale High School
Phoenix, AZ05.2020
Skills
- Customer Service
- Order Management
- Maximizing Profitability
- Store Opening and Closing Procedures
- Time Management
- Safe Food Handling Procedures
- Kitchen Organization
- Efficient Service
Timeline
Store Manager
Village Inn And Restaurant
2016.06 - Current
Cook Manager
Village Inn And Restaurant
2009.11 - 2016.06
High School Diploma -
Maryvale High School
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