Jonathan Tucker
Akron,OH
Summary
Results-driven marketer bringing progressive background in customer service environments. Natural leader with exceptional skills in customer relations, Microsoft Office, and marketing strategies. Manages competing priorities with organized and resourceful approaches.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Worker
Panda Express
09.2023 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Service and Food Champion
Taco Bell
01.2022 - Current
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Trained newly hired employees on routine tasks and customer service.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Made change and returned correct cash and coin to patrons.
Deli Associate
Duma Meats
03.2020 - 06.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Greeted customers at counter to fulfill requests and answer questions.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Education
High School Diploma -
Ellet High School
Akron, OH05.2020
Bachelor of Arts - Marketing
University of Akron
Akron, OH12.2024
Skills
- Working Quickly
- Verbal and Written Communication
- Customer Service
- Microsoft Visual Basic
- Microsoft Excel
- Google Docs
- Microsoft Outlook
- Microsoft Word
- the MathWorks MATLAB
- Microsoft PowerPoint
- Target Segmentation
- Time Management
Certification
HubSpot Content Marketing (In Progress)
B2B Marketing Foundations
Timeline
Food Service Worker
Panda Express
09.2023 - Current
Service and Food Champion
Taco Bell
01.2022 - Current
Deli Associate
Duma Meats
03.2020 - 06.2021
High School Diploma -
Ellet High School
Bachelor of Arts - Marketing
University of Akron
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