Jonathan Upp
Thornton,CO
Summary
Results-driven professional with extensive experience in equipment maintenance and customer service excellence. At Hardin's Home Improvement, I executed precise granite installations and guided clients in design choices, ensuring high satisfaction. Proven leadership in training teams and managing projects, consistently delivering quality outcomes while adhering to safety protocols.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Granite Installer
Hardin's Home Improvement
Broomfield, CO
04.2023 - Current
- Executed demolition work by safely dismantling structures using appropriate tools and techniques.
- Measured distances with precision using tape measures or laser levels for accurate placement.
- Adhered to supervisor instructions, maintaining focus on quality craftsmanship.
- Applied protective coatings on finished surfaces per project specifications.
- Coordinated with local vendors for efficient pick-up and delivery of supplies across multiple job sites.
- Installed granite countertops utilizing precision cutting tools and techniques.
- Guided customers in selecting granite options aligned with design preferences.
- Marked surfaces meticulously to ensure accurate installations.
Mobile Mechanic
Corwin Ford Lincoln Republic
Republic, MO
12.2021 - 04.2023
- Promoted from quick lube to mobile mechanic role, enhancing service capabilities.
- Executed light maintenance and recall services remotely, ensuring efficiency.
- Adhered to Ford requirements for warranty and recall compliance.
- Collaborated with service advisors to assess customer needs and recommend repairs.
Quick Lube Technician
Republic Ford Lincoln
Republic, MO
01.2021 - 12.2021
- Promoted within two months from dealership porter to Quick Lane technician.
- Inspected and maintained vehicle fluid levels to ensure optimal performance.
- Conducted tire rotations and pressure checks as part of routine maintenance.
- Reviewed completed work and performed road tests on vehicles for quality assurance.
Low Voltage Lead Technician
RDNSI
Springfield, MO
08.2019 - 12.2020
- Trained junior technicians on best practices and safety protocols for enhanced operational efficiency.
- Managed inventory of tools and equipment to support maintenance tasks effectively.
- Maintained quality control measures, ensuring high levels of customer satisfaction.
- Collaborated with management at Reckitt Benckiser and Russell Cellular Verizon to facilitate seamless transition of telecom systems.
Equipment Operator
Rizor salvage yard
Roach, MO
02.2015 - 11.2020
- Managed all phases of long-term property cleanup project at salvage yard, including assessment and planning.
- Transformed site conditions, creating a safe and accessible environment.
- Collaborated with landowners, city officials, and vendors to ensure regulatory compliance and efficient timelines.
- Operated heavy machinery to execute daily construction tasks effectively.
Fork Truck Operator
DHL
Springfield, MO
01.2019 - 08.2019
- Unloaded trailers of incoming products and recorded pallet locations in warehouse.
- Operated fork trucks to transport goods within the warehouse environment.
- Picked customer orders with accuracy and efficiency.
- Conducted daily inspections of equipment to ensure safe operation.
Lead Banquet Houseman
Bass Pro Shops
Springfield, MO
11.2017 - 11.2018
- Executed event setups using banquet event order forms for seamless service delivery.
- Conducted biweekly inventory of incoming food in coolers and dry storage.
- Managed multiple buffet lines, refilling chaffers while ensuring food safety temperatures.
- Regularly carried multiple trays weighing 75 pounds or more to maintain service efficiency.
Banquet Server
Old Kinderhook
Camdenton, MO
09.2015 - 11.2017
- Delivered food and beverages to patrons while preparing specialty dishes at tables as needed.
- Rolled silverware and set up food stations for upcoming shifts and large parties.
- Explained preparation methods and ingredients of various menu items to customers.
- Checked in with customers to ensure meal satisfaction and addressed any issues promptly.
Education
High School Diploma -
Camdenton High School
Camdenton, MO05.2017
Skills
- Equipment maintenance and inspection
- Hand and power tools proficiency
- Diagnostic testing
- Customer service excellence
- Time management
- Decision-making
- Team leadership
Certification
- Missouri state vehicle Inspection Certified
- Active Class D Missouri License
Timeline
Granite Installer
Hardin's Home Improvement
04.2023 - Current
Mobile Mechanic
Corwin Ford Lincoln Republic
12.2021 - 04.2023
Quick Lube Technician
Republic Ford Lincoln
01.2021 - 12.2021
Low Voltage Lead Technician
RDNSI
08.2019 - 12.2020
Fork Truck Operator
DHL
01.2019 - 08.2019
Lead Banquet Houseman
Bass Pro Shops
11.2017 - 11.2018
Banquet Server
Old Kinderhook
09.2015 - 11.2017
Equipment Operator
Rizor salvage yard
02.2015 - 11.2020
High School Diploma -
Camdenton High School
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