Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Wells

McKinney

Summary

Skilled telecommunications line installer with solid background in maintaining and repairing various types of broadband equipment. Possess strong problem-solving abilities, adept at quickly diagnosing issues within complex systems to ensure minimal downtime. Demonstrated capability in managing multiple projects simultaneously, ensuring efficient completion of tasks while maintaining high safety standards. Improved network reliability and customer satisfaction through prompt and thorough service interventions. Resourceful Fiber Network Technician known for high productivity and efficient task completion. Skilled in fiber optic splicing, signal testing, and network troubleshooting to ensure optimal performance. Excel at problem-solving, communication, and teamwork to deliver reliable network solutions.

Overview

5
5
years of professional experience

Work History

Fiber Network Technician

AT&T
Mckinney
07.2023 - Current
  • Performed installation and troubleshooting of systems, including fiber optics, single, and bonded pair copper circuits.
  • Ran fiber optic and CAT6 Ethernet cabling between walls or ceilings.
  • Resolved issues related to faulty connections or poor signal strength.
  • Installed set-top boxes, modems, routers, switches, and associated equipment.
  • Taught customers basic use of equipment based on service package and answered questions.
  • Followed safety protocols while working with ladders or climbing poles when installing aerial lines.

Sales Account Manager

PepsiCo
Mesquite
04.2020 - 06.2023
  • Created sales orders for the delivery of Pepsi beverages to large store accounts, such as Walmart and Kroger.
  • Developed and implemented sales strategies to increase brand presence in stores.
  • Coordinated on-site promotions and events with store management to drive traffic and encourage the trial of new products.
  • Communicated regularly with store management regarding changes in product lines and promotions.
  • Assisted with schematics and construction of creative displays in lobbies or high-traffic locations within the store.

Education

Associate of Science - General Studies

Grayson College
Denison, TX
05-2016

Skills

  • Fiber optic installation
  • Network troubleshooting
  • Cat 6 routing and termination
  • Problem solving
  • Customer service
  • Power tool operation

Timeline

Fiber Network Technician

AT&T
07.2023 - Current

Sales Account Manager

PepsiCo
04.2020 - 06.2023

Associate of Science - General Studies

Grayson College