Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Westphal

Telecom Technician
Santa Rosa,California

Summary

I have 22+ years experience as a telecom technician. I have worked closely with Sonic technicians providing and repairing services. My work experience includes working with hand tools and meters, climbing ladders, hooking poles (stepped and unstepped) driving , reading work orders, reading maps , splicing cables ,installing and repairing telephone and internet lines , installing and repairing hicap circuits, and working with customers face to face. I'm an excellent driver and a fast learner. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Will be flexible with work schedule and hours worked. Not afraid of overtime or working holidays or weekends.

Overview

23
23
years of professional experience
4
4
years of post-secondary education

Work History

Splicing Technician

AT&T
Santa Rosa, CA
06.1999 - Current
  • Job responsibilities include Installing internet and phone lines and maintaining plant.
  • Splicing cables and interacting with customers.

Education

High School Diploma -

Piner High School
Santa Rosa, CA
06.1992 - 06.1996

Skills

System Repair

Troubleshooting systems

Configuring equipment

Safety practices

Device Installation

Documenting activities

Educating customers

Critical Thinking

Data Entry

Collaboration

Cultural Awareness

[Type] Software Proficiency

Attention to Detail

Training and Development

First Aid/CPR

Data Management

Dependable and Responsible

Teambuilding

Analytical and Critical Thinking

Basic Math

Active Listening

Self-Motivated

Interpersonal Communication

Problem-Solving

Good Telephone Etiquette

Multitasking Abilities

Customer Service

Timeline

Splicing Technician

AT&T
06.1999 - Current

High School Diploma -

Piner High School
06.1992 - 06.1996
Jonathan WestphalTelecom Technician