Jonathan White
Dallas,TX
Summary
Dedicated and detail-oriented Patient Flow Coordinator with over 10 years of experience in optimizing patient movement through healthcare facilities. Skilled in coordinating admissions, transfers, and discharges to ensure seamless and efficient patient flow. Proven ability to collaborate with clinical teams, reduce wait times, and enhance patient satisfaction by proactively identifying and resolving bottlenecks. Adept at using healthcare management software to track bed availability and resource utilization. Strong communicator and problem-solver, with a deep understanding of hospital operations and a commitment to providing quality care while maintaining compliance with healthcare regulations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Transporter/Dispatcher
Parkland Health & Hospital System
Dallas
06.2022 - 08.2024
- Provided compassionate support to patients, safely transported them to various departments, assisted in transferring patients, responded to transport requests, ensured accurate documentation, and coordinated with medical staff.
Patient Flow Coordinator
Crothall Healthcare
Dallas
01.2013 - 06.2022
- Analyzed patient flow data, collaborated with clinical staff, communicated with teams for patient transitions, utilized dispatch software, managed a team of transporters, developed patient flow protocols, monitored patient census, provided training, and facilitated bed management meetings.
Assistant Store Manager
Man Alive
Dallas
10.2009 - 01.2013
- Assisted in daily store operations, achieved high customer satisfaction, led staff training, resolved customer complaints, and monitored store performance metrics.
Education
High school diploma - Other
A Maceo Smith High School
Dallas, Tx05.2010
Skills
Patient Care
Basic medical knowledge
Hospital Experience
Computer Skills
Active listening
Problem Resolution
Customer Service
Teamwork
Leadership Experience
Adaptability
Microsoft Office
Multitasking
Time Management
Organizational skills
Certification
- Adult and pediatric first aid/CPR/AED, 05/01/24, 05/31/26
- CPR certification
Timeline
Patient Transporter/Dispatcher
Parkland Health & Hospital System
06.2022 - 08.2024
Patient Flow Coordinator
Crothall Healthcare
01.2013 - 06.2022
Assistant Store Manager
Man Alive
10.2009 - 01.2013
High school diploma - Other
A Maceo Smith High School