Jonathan White
Irving,TX
Summary
To be a successful programmer/designer
Overview
27
27
years of professional experience
1
1
Certification
Work History
Driver
Uber
01.2020 - Current
- Navigated routes efficiently to ensure timely passenger pickups and drop-offs.
- Provided excellent customer service, addressing passenger inquiries and concerns promptly.
- Maintained vehicle cleanliness and operational safety standards through regular inspections.
- Utilized GPS technology for optimal route planning and navigation adjustments.
- Adapted quickly to changing traffic conditions, ensuring minimal delays for passengers.
- Managed multiple ride requests simultaneously while maintaining high service quality.
- Collaborated with other drivers to share insights on traffic patterns and local events.
Dispatcher/Service Writer
AAA-Auger Plumbing Services
04.2025 - 08.2025
- Coordinated service calls to optimize technician scheduling and enhance response times.
- Monitored communication systems to ensure efficient dispatching of plumbing services.
- Assisted in training new dispatchers on operational procedures and software tools.
- Implemented tracking systems for service requests, improving workflow efficiency.
- Resolved customer inquiries promptly, ensuring high levels of satisfaction and support.
- Analyzed route data to minimize travel time and improve service delivery efficiency.
- Collaborated with field technicians to address real-time issues and resource needs.
- Developed standard operating procedures to streamline the dispatch process and improve accuracy.
Store manager/Auditor/Regional Manager
Vapor Maven
03.2021 - 01.2022
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock replenishment processes to reduce waste.
- Trained and mentored staff, fostering a culture of customer service excellence.
- Developed and implemented sales strategies, driving revenue growth through targeted promotions.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings.
- Enhanced the store layout for improved customer flow and merchandising effectiveness.
- Collaborated with vendors to negotiate pricing and secure favorable terms for supplies.
- Conducted performance evaluations, providing constructive feedback to enhance team productivity.
Phone Internet Fiber
Wise connect CenturyLink contractor
05.2020 - 03.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Warehouse production
Scholastic
01.2019 - 05.2020
- Complied diligently with company policies, safety regulations, and industry best practices in all aspects of the role as a Warehouse Production Worker.
- Supported continuous improvement initiatives by participating in training programs aimed at enhancing existing skills or acquiring new ones relevant to the role of a Warehouse Production Worker.
- Led troubleshooting efforts for complex welding issues, resolving challenges promptly to minimize delays in production schedules.
- Coordinated with Quality Assurance teams to address non-conformance issues promptly and prevent reoccurrence in future production runs.
- Partnered with marketing and sales teams to incorporate app components likely to increase sales and revenue production.
- Supported warehouse operations by performing routine maintenance on high reach forklifts to ensure optimal performance.
- Ran associated machines such as warpers to maintain efficient production.
SELF EMPLOYED/INSPECTOR BIG RED PRESERVATION/Landscaping
02.2012 - 01.2019
Dispatcher/truck Driver
Furniture Row Express
Aurora, CO
01.2010 - 05.2011
- Night Dispatcher/Truck Driver
- Coordinated delivery schedules to optimize routing and improve on-time performance.
- Managed communication between drivers and customers to ensure timely updates and resolution of issues.
- Streamlined dispatch processes, reducing response times for customer inquiries and service requests.
- Oversaw daily operations and ensured compliance with safety regulations and company policies.
- Mentored junior dispatch staff, enhancing team efficiency and knowledge sharing.
- Implemented process improvements that increased overall operational effectiveness within the dispatch department.
- Analyzed routing data to identify trends, contributing to enhanced route planning strategies.
- Developed training materials for new hires, fostering a knowledgeable workforce in dispatch protocols.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Truck Driver
Arrow Trucking
09.2009 - 12.2009
- Truck Driver
Truck Driver
CR England
06.2006 - 07.2009
- Truck Driver
Laborer
Labor Ready
01.2006 - 06.2006
- Laborer construction cleanup, Cement Plant
Installer
Down And Out Rain Gutters
10.2004 - 01.2006
- Installed Rain Gutters and Repairs
Cable installer
Kelly Cable Corp.
06.1999 - 10.2004
- Installed cable, repair, trouble call
Education
Computer Science, Programming
Columbia College
Jefferson City, Mo12.2025
Computerized Accounting
Allied Schools
Criminology
Parks College
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Denver Sr. High
06.1997
Skills
- Forklift Certified May 2023
- MICROSOFT EXCEL, WORD, POWER POINT, ACCESS
- PROGRAMMING 1- CURRENTLY SESSION
- WEB PROGRAMMING- CURRENTLY IN SESSION
- VISUAL BASIC- COMPLETED
- MICROCOMPUTER BASIC TOOLS- COMPLETED
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
Certification
- [Area of certification], [Company Name] - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
- Licensed [Job Title] - [Timeframe]
- [Area of expertise] License - [Timeframe]
- [Area of certification] Training - [Timeframe]
Languages
English
Native or Bilingual
Timeline
Dispatcher/Service Writer
AAA-Auger Plumbing Services
04.2025 - 08.2025
Store manager/Auditor/Regional Manager
Vapor Maven
03.2021 - 01.2022
Phone Internet Fiber
Wise connect CenturyLink contractor
05.2020 - 03.2021
Driver
Uber
01.2020 - Current
Warehouse production
Scholastic
01.2019 - 05.2020
SELF EMPLOYED/INSPECTOR BIG RED PRESERVATION/Landscaping
02.2012 - 01.2019
Dispatcher/truck Driver
Furniture Row Express
01.2010 - 05.2011
Truck Driver
Arrow Trucking
09.2009 - 12.2009
Truck Driver
CR England
06.2006 - 07.2009
Laborer
Labor Ready
01.2006 - 06.2006
Installer
Down And Out Rain Gutters
10.2004 - 01.2006
Cable installer
Kelly Cable Corp.
06.1999 - 10.2004
Criminology
Parks College
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Denver Sr. High
Computer Science, Programming
Columbia College
Computerized Accounting
Allied Schools