Jonathan Williams
Hartselle,United States
Summary
Proactive and goal oriented professional with excellent time management and problem solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Escort
Tech USA
Huntsville, AL
01.2023 - Current
- Supervised access to classified areas, ensuring adherence to security protocols.
- Executed identification verification processes to uphold security protocol compliance.
- Evaluated and monitored security environments to detect potential threats.
- Directed access monitoring initiatives to uphold security compliance standards.
- Implemented stringent security protocols and recorded all suspicious activities.
- Oversaw access point monitoring to uphold security compliance standards.
- Executed regular patrols to identify and address potential safety hazards.
- Managed incident response by coordinating with law enforcement and emergency services to ensure safety and security.
- Mentored junior officers on security protocols to elevate team performance and response efficiency.
- Established and executed security protocols to enhance operational efficiency across facilities.
- Directed investigations into security breaches, identifying root causes and implementing preventive measures.
- Evaluated incident reports to uncover trends that guide future training initiatives and resource distribution.
- Oversaw daily operations to ensure compliance with safety and quality standards.
- Facilitated training and mentorship for staff on operational procedures and best practices.
- Analyzed performance metrics to identify improvement opportunities and implement corrective actions.
- Facilitated regular team meetings to synchronize objectives and promptly resolve concerns.
- Optimized team productivity through implementation of efficient workflows and establishment of clear expectations for staff members.
Access Control | SOC Operator Supervisor
Chenega Corporation
Huntsville, AL
01.2019 - Current
- Oversaw surveillance camera and alarm systems to ensure security integrity.
- Oversaw distribution of visitor badges to ensure compliance with identification and security protocols.
- Oversaw loading dock operations, ensuring efficient accessibility through handicap gate functionality.
- Streamlined onboarding and training processes for new employees.
- Oversaw security protocols for all doors, safes, and confidential access zones.
- Diagnosed, addressed, and escalated issues to appropriate supervisors and management.
- Supervised access control operations by securing and releasing entry points.
- Oversaw hourly inspections of interior and exterior premises to ensure adherence to safety standards.
- Facilitated visitor tours of facility to enrich understanding of operations.
- Implemented access control measures to restrict building entry to authorized personnel.
- Directed team operations to guarantee timely achievement of project milestones.
- Facilitated training and mentorship for team members on equipment handling and safety protocols.
- Streamlined processes to optimize workflow efficiency and minimize downtime.
- Analyzed performance metrics to drive consistent achievement of productivity targets.
- Designed and implemented training materials to enhance onboarding processes for new operators.
- Achieved production targets through diligent monitoring of progress and strategic adjustments.
Badge Operator
Allied Universal Security Services
Huntsville, AL
01.2023 - 07.2024
- Evaluated data streams to drive development of marketable platform extensions.
- Oversaw monitoring of system and application availability and performance metrics.
- Assessed program data to support critical decision making processes and improve strategic initiatives.
- Facilitated collaboration among teams to enhance system delivery and security protocols.
- Oversaw program error management through analytical troubleshooting and resolution of complex issues.
- Ensured adherence to safety procedures and data privacy requirements during Webex interviews between sponsors and contractors.
- Engineered secure badge fabrication for Boeing employees and non-employees across multiple locations including Huntsville, Jacksonville, Fort Walton Beach, New Orleans, Fort Greely, Warner Robins, Titusville, Hialeah, and other remote sites nationwide.
- Executed validation of results and conducted quality assurance to ensure data accuracy.
- Diagnosed system stoppages and implemented effective solutions to ensure optimal system uptime.
Level 2 Security Officer/Flex SOC Operator
Marksman Security
Huntsville, AL
02.2022 - 01.2023
- Oversaw surveillance camera and alarm systems to ensure security integrity.
- Facilitated onboarding and training programs for new employees.
- Conducted regular patrols to ensure security and integrity of premises.
- Executed diverse tasks as directed by supervisor to ensure operational efficiency.
- Facilitated access for authorized personnel to designated buildings.
- Executed mobile patrols to uphold facility security standards.
- Managed main gate operations to ensure access for authorized personnel only.
- Conducted regular patrols to identify potential security risks and maintain a secure environment.
- Implemented access control procedures, verifying identification of visitors and employees.
Registry Supervisor / Customer Service
Toys “R” Us
Huntsville, AL
03.2015 - 06.2018
- Oversaw surveillance camera and alarm systems to ensure security integrity.
- Oversaw distribution of visitor badges to ensure compliance with identification and security protocols.
- Oversaw loading dock operations to optimize workflow efficiency and enforce safety protocols.
- Spearheaded onboarding and training initiatives to optimize employee integration and performance.
- Oversaw implementation of security protocols for all doors, safes, and confidential access zones.
- Resolved and escalated issues to relevant supervisors and management for timely resolution.
- Oversaw access control operations by securing and granting access to locked doors.
- Executed hourly inspections of interior and exterior premises to ensure adherence to safety compliance standards.
- Facilitated visitor tours of facility to deepen understanding of operations.
- Implemented access control measures to restrict entry to authorized personnel only.
Education
High School Diploma -
Buckhorn High School
New Market, Alabama, United States05.2010
Skills
- Demonstrated rapid acquisition of new skills and knowledge in dynamic environments
- Optimized scheduling and prioritization of tasks to enhance productivity
- Executed cash handling procedures with precision and accountability
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Demonstrated reliability in meeting deadlines and fulfilling commitments
- Demonstrated proficiency in fundamental computer operations and software applications
- Oversaw team operations and ensured adherence to company policies
- Executed prompt problem resolution strategies to enhance operational efficiency
- Directed teams to achieve strategic objectives and foster collaborative environments
Timeline
Escort
Tech USA
01.2023 - Current
Badge Operator
Allied Universal Security Services
01.2023 - 07.2024
Level 2 Security Officer/Flex SOC Operator
Marksman Security
02.2022 - 01.2023
Access Control | SOC Operator Supervisor
Chenega Corporation
01.2019 - Current
Registry Supervisor / Customer Service
Toys “R” Us
03.2015 - 06.2018
High School Diploma -
Buckhorn High School