Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Willis

Round Rock,TX

Summary

I am a licensed tradesman plumber with direct hands on experience in the field and dealing directly with customers. i have knowledge and experience with all things residential service as well as experience with commercial plumbing. My number one goal when working in the field is leaving the job with pride in my work and a satisfied customer. I enjoy building relationships with customers and educating them on the deeper root causes for the "symptoms" they are experiencing when i am called out to their house, and am very thorough in ensuring the customer has a deeper understanding of their plumbing system when i leave. i believe in building a rapport with not only customers but co-workers as well, and have made a number of friends and helpful contacts in the industry. I believe with my experience i can be valuable to any team and look forward to the opportunity to join yours.

Overview

10
10
years of professional experience

Work History

Service Plumber

Kinsey Services
11.2021 - 10.2023
  • Run service calls and address the various needs of the customer in a friendly and timely manner
  • Build and provide multiple estimates for each job based on the information gathered during walkthrough with customer.
  • maintain inventory on the van, restocking as needed. keeping stock and tools organized and clean to maintain a professional appearance.

Service Plumber

Benjamin Franklin Plumbing
07.2017 - 11.2021
  • Run service calls, address the needs of the customer in a friendly and timely manner.
  • work on call shifts once a month, and work back up shift for the on call plumber.
  • diagnose plumbing issues, provide estimates for repairs, and perform work in a satisfactory manner.

Apprentice

The Plumbinator
02.2014 - 07.2017
  • provide manual labor as dictated by the licensed plumber you are working for.
  • asses the needs of the plumber and gather tools and materials they will need to complete the job they are working on.
  • maintain a clean work area throughout the jobsite, making sure all tools and materials are accounted for at end of day.

Education

High School Diploma -

Stony Point High School
Round Rock, TX
08.2009

Skills

  • installation of water heaters, water softener and filtration systems, and all other appliances related to plumbing
  • Slab leak diagnosis/repair and experience with leak detection equipment
  • 10 years of Customer service and sales experience
  • Familiar with Service Titan
  • experience working with all types of piping and material (cutting/threading black iron/ sweating copper/pex/pro press etc)
  • On the job problem solving with a vast amount of uknowns that can happen on site

Timeline

Service Plumber

Kinsey Services
11.2021 - 10.2023

Service Plumber

Benjamin Franklin Plumbing
07.2017 - 11.2021

Apprentice

The Plumbinator
02.2014 - 07.2017

High School Diploma -

Stony Point High School
Jonathan Willis