Jonathan Willis
Baton Rouge,LA
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at the University Club. Proven ability to enhance guest experiences through personalized service and efficient multitasking. Expertise in cash handling and high-volume dining, consistently delivering quality and satisfaction in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
University Club
11.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bartender
The Myrtles Plantation
02.2023 - 05.2025
- Prepared a variety of cocktails, ensuring quality and presentation met customer expectations.
- Maintained cleanliness and organization of the bar area, enhancing operational efficiency and customer experience.
- Engaged with customers to determine preferences, providing personalized drink recommendations.
- Assisted in training new staff on bar procedures and customer service standards.
- Delivered exceptional customer service, enhancing guest satisfaction and promoting repeat business.
Wedding Caterer
Magnolia Fields
01.2020 - 02.2024
- Coordinated vendor logistics to ensure timely delivery of supplies and equipment for each wedding event.
- Planned diverse menus based on client preferences, dietary restrictions, and seasonal ingredients.
- Prepared high-quality food items in accordance with health regulations and catering standards.
- Supervised catering staff during events, ensuring efficiency and adherence to service protocols.
Education
Bachelor of Science - Banking And Finance
Louisiana State University
Baton Rouge, LA05-2029
High School Diploma -
West Feliciana High School
Saint Francisville, LA05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Food running
- High volume dining
- Sales techniques
- Supply restocking
Certification
- Alcohol and Liquor Training
- Licensed bartender
Timeline
Server
University Club
11.2025 - Current
Bartender
The Myrtles Plantation
02.2023 - 05.2025
Wedding Caterer
Magnolia Fields
01.2020 - 02.2024
Bachelor of Science - Banking And Finance
Louisiana State University
High School Diploma -
West Feliciana High School