Jonathan Wilson
Winchesterr,VA
Summary
Results-driven management operations professional recognized for achieving high productivity and efficient task completion. Specialized in strategic planning, team leadership, and operational improvement, with a proven ability to enhance business strategies and optimize team performance through effective communication and problem-solving skills.
Overview
15
15
years of professional experience
Work History
District Operations Manager
Summit Capital Partners
, Virginia, Maryland, And West Virginia
08.2019 - 12.2024
- Designed and executed operational policies to streamline district functions.
- Offered strategic guidance for effective financial oversight.
- Identified opportunities for enhancement by consistently reviewing performance metrics across the district.
- Developed organization-wide controls and procedures for expense compliance.
- Executed timely orders for inventory to maintain optimal supply.
- Prepared written SOP's, training materials, and briefings, for internal and external review.
- Oversaw expense control, optimized waste reduction, lowered overhead costs, and formatted operating budgets.
- Generated detailed financial summaries to aid internal audits.
- Supported efficient operation and maintenance of financial accounts.
Store Operations Manager
Rent A Center Inc.
Front Royal, VA
09.2009 - 08.2019
- Implemented programs to align employee performance with customer expectations.
- Conducted regular audits of store operations including cash handling practices, security protocols, visual merchandising displays.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Monitored employee performance and identified performance gaps for corrective action.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Education
Bachelor of Science - Business Administration And Management
Shepherd University
Shepherdstown, WV05-2009
Skills
- Incident Response Management
- Strategic Workforce Planning
- Team Development
- Profit and Loss Oversight
- Cost Control
- Statistical Analysis
- Collaborative Negotiation Experience
- Staff Relationship Management
References
References available upon request.
Timeline
District Operations Manager
Summit Capital Partners
08.2019 - 12.2024
Store Operations Manager
Rent A Center Inc.
09.2009 - 08.2019
Bachelor of Science - Business Administration And Management
Shepherd University
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