Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keith Scott

Summary

Results-driven professional determined to exceed company goals. Forward-thinking in addressing and resolving concerns, optimizing policies, and engaging with others. Expert team leadership, planning, and organizational skills built during a successful career. Diligent trainer and mentor with exceptional management abilities and a proactive approach.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Credit/Store Manager

Summit Capital Partners DOB Rent-A-Center
05.2004 - Current
  • Manage daily operations of store opening and closing procedures by reconciling daily sales transactions to balance day-to-day revenue and maintaining inventory control.
  • Log operational documents, store-to-store transfers, and shipment receipts as set forth in company policy.
  • Promote team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success and orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Maintain positive customer relationships by devising collection recovery strategies to resolve customer issues and delinquent cases.
  • Developed strategies to expedite payments and customer resolutions maximizing sales, minimizing shrinkage through excellent customer service and adherence to standard practices

Security Officer

Securitas
06.2013 - 10.2022
  • Oversaw and protected facility and property guests by regularly patrolling premises and monitoring surveillance feeds.
  • Greeted guests professionally and courteously to cultivate a welcoming atmosphere while prioritizing safety.
  • Secured facility and guests against robbery, vandalism, and illegal entry by verifying identification prior to granting facility access.
  • Authorized or denied packages and deliveries entering the facility and properly identified and disbursed items to the appropriate recipient.


Education

Graduate -

Randallstown High School
Randallstown, MD
1987

Skills

  • Strategic Vision
  • Interpersonal Skills
  • Team Leadership
  • Outstanding Communication Skills
  • Standards of Excellence
  • Complex Problem-Solving
  • De-Escalation Techniques

Certification

  • CPR and First Aid
  • ( HQL) Handgun Qualification License

Timeline

Security Officer

Securitas
06.2013 - 10.2022

Credit/Store Manager

Summit Capital Partners DOB Rent-A-Center
05.2004 - Current

Graduate -

Randallstown High School

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Keith Scott