Accomplished assistant manager with a proven track record of advancement. Proficient in sales, personnel management, accounting, and inventory control. Committed to mastering company products and services to deliver exceptional customer service.
Overview
15
15
years of professional experience
Work History
Laborer/Shop Help
Maximum Commercial Construction
10.2024 - Current
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Constructed prefabricated material to be sent onto job sites and cleaning tasks in the shop
Used variety of hand and power tools to complete tasks.
Cleaned and maintained tools, equipment and worksites.
Loaded and unloaded materials and equipment onto and off construction sites.
Moved and cleared debris from work sites to dispose of in designated areas.
Assistant Manager/ Kickboxing Instructor
Best Of The Best Kickboxing And Fitness
09.2014 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Receiving Manager
Sports Authority
10.2013 - 07.2016
Managed inbound receiving departments.
Managed shipping and receiving team, overseeing training, schedules and work assignments.
Unloaded, sorted and stored incoming merchandise.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Gathered and processed merchandise returns.
Organized storage areas to optimize materials movements and minimize labor hours.
Game Lead Manager
GameStop
11.2010 - 09.2013
Delegated high volumes of work to empower team, build trust, and assist with professional development.
Evaluated employee performance and coached and trained to improve weak areas.
Set overall vision and provided team leadership.
Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.