Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jonathan Yalda

WARREN

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

5
5
years of professional experience
2021
2021
years of post-secondary education

Work History

Customer Service Representative

Acrisure Insurance
Warren
02.2021 - Current
  • Assisted customers with insurance inquiries and policy information.
  • Resolved complaints and provided effective solutions to customer issues.
  • Maintained accurate customer records using company software systems.

Education

Sterling Heights High School
Sterling Heights, MI

Skills

  • Strong customer communication skills with a focus on understanding needs and delivering effective solutions
  • Highly attentive to detail with a strong work ethic
  • Good at handling multiple tasks at once while staying focused and getting things done efficiently

Languages

English
Full Professional
Arabic
Full Professional

Timeline

Customer Service Representative

Acrisure Insurance
02.2021 - Current

Sterling Heights High School
Jonathan Yalda