Jonathan Zimmerman

Experienced coordinator in computer system control (IT) with a proven track record of successfully executing complex tasks and managing large organizational projects. Proficient in independent and collaborative work, providing support to faculty, staff, and students. Highly skilled in supporting local area network/wide area network infrastructure for Zoom and other videoconferencing equipment. A strategic planner with exceptional organizational abilities, capable of leading and organizing phased projects from concept to completion, specifically focused on process improvement.

• Florida Agricultural and Mechanical University (FAMU), Coordinator, Computer Systems Control (IT), 2022-03-01, Present, Supply Management, Inventory Control, and Remote Support of multiple facilities for the College of Pharmacy and Institute of Public Health, which includes satellite campus (Crestview, FL), Three Pharmacy Practice sites: Tampa FL, Jacksonville FL, and Davie, Florida, three pharmacies: FAMU Student Health Services, Neighborhood Medical Center, and Richard-Lewis Health Department Pharmacy., Control Zoom Telepresence Content Server, which supplies high-definition video tele-connectivity for Distance Learning (remote), scheduling classes, meetings, and conferences for seamless connectivity with different endpoints., Provide support for ten servers, five networks, four Computer Labs with two hundred computers total, all faculty, and staff desktop equipment, and three hundred Learners., Adobe Software Administrator - work with vendors to supply quotes for technology purchases, support college equipment inventory, and train faculty, staff, and Learners with Acrobat, Photoshop, Lightroom, Illustrator, and Premiere Rush., Maintain two Zoom Conference Room and sixteen classrooms with Smartboard technologies, Echo360 polling, support Windows 10, 11, Mac OS X and greater, QS/1 Pharmacy Software, Windows Server 2008, 2012, and Cisco Server VMware for virtual servers., Approbation received by the Accreditation Council for Pharmacy Education (ACPE) for exemplary IT support of Learners.
• Florida Agricultural and Mechanical University (FAMU), Coordinator of University Computer System (IT), 2021-01-01, 2022-02-28, Supports the FAMU Director of University Computer Systems in all facades of IT operations for the Peaden Education Campus., Analyzes system security, performance, and implements upgrades for improvement on all 122 systems., Supplies hardware, software, and technical support to the faculty, staff, and Learners., Troubleshoots hardware and software malfunctions for Zoom and other videoconferencing equipment; plans and implements Data Backup/Recovery; keeps strict property accountability for both on-campus/off-campus equipment.
• U.S. Army, 5-52 Air Defense Artillery Battalion, Fort Bliss, TX, Rear Detachment Commander, 2015-01-01, 2016-12-31, Oversaw training and combat readiness for 113 Soldiers assigned to an Air Defense Artillery Battery., Maintained compliance with the Command Supply Discipline Program (CSDP), delivering zero losses of a hand receipt worth $32M., Intricate planning, and knowledge of maintenance and logistical operations increased the Operational Readiness (OR) rate by 24 percent in eleven months., Received the Meritorious Service Medal for dedication to duty, commitment to excellence, and unquestionable work ethic having served 21.5 years of military service.
• U.S. Army, 302nd Brigade Support Battalion, Camp Casey, Republic of Korea, Automotive Maintenance Warrant Officer, 2014-01-01, 2015-12-31, Placed runner-up out of twenty-two units in the 2014, 2nd Infantry Division, Eighth Army, Army Award for Maintenance Excellence, and received Honorable Mention over forty-seven units in the U.S. Army Pacific Command (USAPC)., Planned and executed the maintenance operations for a fleet of wheeled, light-tracked vehicles and self-propelled artillery systems supporting a 97 percent OR rate., Engaged in the repair and maintenance of fire control systems, armament, ground support, and powered driven chemical equipment supplying diagnosis of issues and analysis of malfunctions to determine proper remediation techniques., Received the Army Achievement Medal for proven leadership abilities and contributions made to the U.S. Army, USAPC, 2nd Infantry Division, and 302nd Support Battalion.
• U.S. Army, 1st Battalion, 7th Special Forces Group, Eglin AFB, FL, Automotive Maintenance Warrant Officer, 2013-01-01, 2014-12-31, Planned, organized, and executed field and sustainment level maintenance of wheeled, Nonstandard Tactical Vehicles (NSTVS), motorcycles, all-terrain vehicles (ATV), Combat Rubber Raiding Craft, Unmanned Aerial Vehicle (UAV), communications equipment, fire control, armament, ground support, and powered driven chemical equipment., Delivered a 99% operational readiness rate for the battalion through the execution of phenomenally successful and impactful maintenance operations., Received the Meritorious Service Medal for implementing a redeployment program for the Tank and Automotive Command Small Arms Repair and Evaluation Team, driving the creation of savings of more than $1.7M for the Department of Defense., Led the execution of field and sustainment level maintenance on a wide array of specialized vehicles and equipment, including unmanned aerial vehicles and perimeter defense equipment.
• U.S. Army, Special Operations Task Force, Bagram Airfield, Afghanistan, Task Force Maintenance Officer, 2012-01-01, 2013-12-31, Supported 3 Special Forces Operational Detachments Bravo, 18 Special Forces Operations Detachments Alpha, seventy-eight contract maintenance personnel, 32 Soldiers, and seven Airman, to provide the full spectrum of Special Forces capabilities: unconventional warfare, foreign internal defense, direct action, counter insurgency, special reconnaissance, counterterrorism, information operations, counterproliferation of weapon of mass destruction, and security force assistance., Selected over 32 Warrant Officers to perform verification/validation for The U.S. Army Special Forces Command in the development of the Special Forces variant, MRAP All-Terrain Vehicle (M-ATV), designed for the uncertainties of the battlefield., Trained and certified to perform the duties of a Field Service Representative Very Small Aperture Terminal (VSAT) in support of the evolving Global Combat Support System-Army., Trained and mentored seven noncommissioned officers, 15 Soldiers, and three contract civilian maintenance technicians., Received commendable ratings in Maintenance Operations, Logistics, Physical Security, Safety, Hazardous Materials, Calibrations, Lifecycle Replacement (LCR), and Force Modernization., Received the Bronze Star Medal for heroic and meritorious deed performed in an armed conflict.