Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Madelina Ramirez

Washington,DC

Summary

Computer/Electronics Systems Technician with experience in troubleshooting and maintaining complex systems within military environments. Recognized for exceptional problem-solving and communication skills, ensuring operational reliability. Proficient in AC/DC circuits and technical documentation, delivering high-quality service in fast-paced environments while enhancing customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Computer / Electronics systems technician

Army
Washington, District of Columbia
02.2025 - Current

Technical & Electronics Systems Experience

United States Army
Computer / Electronics Systems Technician (94F)
February 2025 – Present

  • Maintain, troubleshoot, and repair complex electronic, computer-based, and digitally integrated systems to ensure continuous operational availability
  • Diagnose hardware, firmware, and system-level faults using structured troubleshooting methods, technical documentation, and diagnostic tools
  • Service, configure, and calibrate GPS systems, night vision devices, laser systems, and digital equipment
  • Perform AC/DC electrical testing, signal verification, and circuit analysis using electronic test equipment
  • Execute preventive and corrective maintenance to reduce downtime and improve system reliability
  • Support system testing, validation, and performance verification in safety- and quality-controlled environments
  • Apply disciplined problem-solving, attention to detail, and teamwork in high-availability technical operations

Certification:

  • CertTEC – Basic Electricity & Electronics (AC & DC)

Core Technical Skills:

  • Hardware & Electronics Troubleshooting
  • AC/DC Circuits & Electrical Theory
  • Digital & Analog Systems
  • System Diagnostics & Calibration
  • Preventive Maintenance
  • Technical Documentation & Schematics

Team Member

Cactus Cantina
03.2024 - 07.2024
  • Managing wait times: Provide accurate wait times and keep guests happy while they wait.
  • Answering phones.
  • Manage reservations: Keeping track of reservations and ensure that the reservation system is organized.
  • Welcoming guests: Greet guests bubbly and happy to make them feel welcome.
  • Positive attitude no matter the situation.

Team Member

Red Lobster
01.2021 - 01.2022
  • Scheduled/checked reservations daily to ensure a smooth operation.
  • Manage traffic flow in walk-ins.
  • Provide customer service.
  • Manage/responsible for customer seating system for servers.
  • Multitasking during busy hours/Holidays.

Math and Language Tutoring

01.2020 - 01.2022
  • Provide personalized, one-on-one instruction to students.
  • Assess the student's current understanding.
  • Time management: to ensure the sessions stay on task.
  • Provide guidance on effective study techniques.
  • Develop a teaching plan to address specific needs.
  • Utilize educational platforms (apps/websites) for students.
  • Communicate to the students to understand complex ideas.

Education

B.A. - Computer Science

University of The Potomac
01-2030

Summer Pre-College Science and Engineering program

Smith College
08.2023

Skills

  • Communication and negotiation skills
  • Problem-solving and adaptability
  • Organization and time management
  • Customer service excellence
  • Google Suite proficiency
  • Social media management
  • Event organization
  • Design using Canva and Adobe
  • AC/DC circuits
  • Hardware troubleshooting
  • Critical thinking
  • Team collaboration
  • Problem analysis
  • Customer service
  • Operating systems
  • Software configuration
  • Network administration
  • Organizational skills

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual
Japanese
Limited

Certification

CertTEC on Basic Electricity and electronics for AC and DC

Timeline

Computer / Electronics systems technician

Army
02.2025 - Current

Team Member

Cactus Cantina
03.2024 - 07.2024

Team Member

Red Lobster
01.2021 - 01.2022

Math and Language Tutoring

01.2020 - 01.2022

B.A. - Computer Science

University of The Potomac

Summer Pre-College Science and Engineering program

Smith College
Madelina Ramirez