Jonathan Zuniga Zuniga
Waterford,CT
Summary
Customer-facing professional with background as Customer Greeter. Experience includes welcoming and directing visitors, answering questions, and maintaining security by following procedures. Strengths in communication, problem-solving, and multitasking contribute to creating positive customer experiences. Previous roles resulted in improved customer satisfaction levels and enhanced company image. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Greeter
Breeze Car Wash
Waterford, Connecticut
08.2024 - 08.2025
- Assisted customers with service selection and provided product information.
- Guided vehicles into washing bays while ensuring safety protocols were followed.
- Answered customer inquiries and resolved minor issues promptly and courteously.
- Monitored vehicle flow to optimize service efficiency during peak hours.
- Performed opening, closing duties such as counting cash drawers and setting up, breaking down displays.
- Addressed customer complaints promptly and professionally.
commercial roofing Laborer
Tecta America
Brockton, Massachusetts
06.2024 - 08.2024
- Assisted in the installation of roofing materials on various residential and commercial projects.
- Operated hand tools and power equipment to complete roofing tasks efficiently.
- Followed safety protocols to ensure a secure work environment on job sites.
- Loaded and unloaded materials, ensuring proper handling and organization on site.
- Followed all OSHA safety regulations related to roofing activities.
- Climbed onto rooftops using appropriate safety equipment like harnesses and ropes.
- Performed minor maintenance tasks on tools used in roofing operations such as cleaning, lubricating, and tightening components.
Education
High School Diploma -
Waterford High School
Waterford, CT06-2025
Skills
- Customer service
- Equipment maintenance
- Safety compliance
- Inventory management
- Time management
- Problem resolution
- First aid training
- Team collaboration
Languages
English
Professional
Spanish
Native/ Bilingual
Affiliations
- soccer
- Cupcake Decorating Club
- Ecuadorian Student Association
- Colombian Student Association
Certification
- OSHA 10-Hour General Industry Safety Certification (05/24)
Timeline
Customer Greeter
Breeze Car Wash
08.2024 - 08.2025
commercial roofing Laborer
Tecta America
06.2024 - 08.2024
High School Diploma -
Waterford High School
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