Jonathan Dario Vera Leon

• Worked directly with clients to gather and organize application materials, ensuring their cases were well-supported for the best possible outcome.

• Simplified case processing by maintaining organized client files and creating internal resources like templates to streamline workflows.

• Conducted client intake interviews to understand individual needs.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Met with clients to gather information, prepare documentation, and determine necessary actions.
• Explained immigration process and regulations to comply with U.S. Immigration System.
• Contributed to client case file preparation and verified inclusion of required documentation.