Jonathan Felix Gede Kentaro Wijaya
Prescott,AZ
Summary
Hardworking and passionate job seeker with strong organizational and communication skills, eager to secure entry-level Audio Role. Ready to help team achieve company goals.
Moved from Indonesia in 2019 to pursue an Associate's of Applied Science in the field of Audio Engineering. Performed a lot of customer-service oriented Jobs that enhanced inter-personal experience after graduating in 2022. Always fast and eager to learn and adapt to a new work environment, in order to become a vital team member and contribute stellar performance in the company.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Clerk & Barista
Chocolate & Ice Cream Delight
04.2023 - 06.2023
- Create personal relation with customer to increase repeat business.
- Controlled lines of of more than 100 customers with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized 15 ice cream recipes and 20 specialty coffee, tea, dairy and syrup-based beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Used POS system to accurately enter orders and process payments.
- Restock and organize both ingredients and store shelf's in neat and tidy manner to maintain sales.
Cashier (Night-shift)
M2M Mart
08.2022 - 04.2023
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs from over 100+ selection of products
- Restocked and organized merchandise throughout store shelves
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied and deposit daily profits from cash drawer.
- Upsold additional products and services to customers, increasing revenue.
- Learned duties for various positions and provided backup at key times.
- Handled cash with 100% accuracy and took care to check bills for fraud.
- Performed procedures to maintain safety on premises, during and after business hours.
Boba Barista
Sharetea
06.2022 - 08.2022
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained 100% attendance on assigned work hours
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty tea beverages, shaved ice and seasonal offerings.
Cook
Shawarma Time
03.2022 - 05.2022
- Maintained sanitation and organization of work area at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during closing to maximize productivity.
- Relayed customer and staff feedback to superiors
- Improved sales by 50% during first of month of business operation
Education
Associate of Applied Science - Audio Engineering
Shoreline Community College
Seattle, WA06.2022
High School -
Saint John's Catholic School
Tangerang Selatan, Indonesia10.2019
Skills
- Mathematical Calculations
- Task Delegation
- Time Management
- Video Editing
- Audio Synthesis
- Audio & Video Production
- Proficient knowledge of IT and Audio/visual media hardware
- Live Recording
- Efficient verbal communication
- Proficient in German, Indonesian and English
- Quick to learn and adapt
- Customer Service and Assistance
Accomplishments
- Semi-Finalist in the University of Indonesia (UI) ALSA National English Competition 2019 for Speech.
- Exchange program to Hinterzarten, Germany on PASCH Jugendkurs Program 2018
Certification
Goethe Zertifikat A1 & A2
(german languange proficiency test)
International English Language Testing System (IELTS) certification level C1
Hobbies
my life have revolved around food and music. I like to try out new recipes or sample restaurants and cafes. I listen to a wide variety of music but I love jazz, Bossa-nova, and Ambient music. On occasion, I record and produce my own music from my bedroom. I also can DJ and I am learning my ways around 3D modelling on Rhinoceros 7.
Languages
English
Native or Bilingual
Indonesian
Native or Bilingual
German
Professional Working
Chinese (Mandarin)
Elementary
Russian
Elementary
Timeline
Clerk & Barista
Chocolate & Ice Cream Delight
04.2023 - 06.2023
Cashier (Night-shift)
M2M Mart
08.2022 - 04.2023
Boba Barista
Sharetea
06.2022 - 08.2022
Cook
Shawarma Time
03.2022 - 05.2022
Associate of Applied Science - Audio Engineering
Shoreline Community College
High School -
Saint John's Catholic School
Goethe Zertifikat A1 & A2
(german languange proficiency test)
International English Language Testing System (IELTS) certification level C1
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