Jonathan Penn
Ridgeway,VA
Summary
My daily goals are to enlighten, empower, and embolden individuals to strive toward the version of themselves they can be most proud of. Tough or challenging situations can usually be resolved through a combination of positivity, unity, care, and understanding. Through these ideals, I hope to create a healing, safe environment with plenty of smiles.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Officer
North State Security, Inc.
04.2024 - Current
- As Security Officer for Daymark Recovery Services, keep the overnight staff members safe as they process visitors through the night and take care of visitors staying until morning
- We welcome the visitors as they arrive and make them feel comfortable through conversation and positive reenforcement
Security Officer
Rosie's Gaming Emporium
11.2022 - 09.2024
- Welcome guests into the game room, as I process them through metal detector and wand, ensuring guests safety as they enjoy the games
- Security Officers also assist management in money reloading, checking, and logging procedures as needed
Senior Corrections Officer
VADOC (Patrick Henry Correctional Unit & Augusta Correctional Center)
01.2021 - 11.2022
- To provide a safe and secure environment for the inmates of the institutions, while holding them accountable to the rules and regulations in place within the VADOC
- These functions of my job include performing routine visual checks on the inmates, documentation of all movement, incidents, and updates, giving/signing of needed paperwork, the checking of equipment, keys, and locks for quality and/or tampering, helping to resolve any physical, mental, or emotional issues that may arise in accordance with the operating procedures of the VADOC
- During my time within the VADOC, I became the Dialogue Practitioner for my home facility, Patrick Henry Correctional Unit
- As Dialogue Practitioner, I lead mental health trainings for my nightshift and mediated conflicts between officers or offenders when needed in counselors absence
- Also, I applied for and was accepted into the Roving Corrections Program for a six month assignment at Augusta Correctional Center, ending on 10/23/22
Field Captain/Site Supervisor
American Security
10.2017 - 12.2020
- As a Field Supervisor, I provided safety and security services to multiple clients as a contractor
- My objective was to help the site supervisors within my district as needed (training, scheduling, supervision, etc.), as well as limiting overtime usage at our sites
- My start with American Security Services came as a Floater Officer
- Trained and licensed through Virginia and North Carolina, I was cross trained at every site as the only floater
- Early 2019, I was promoted to Captain and given the Site Supervisor role at IKEA Industries
- As Captain, I directly supervised five officers, completed weekly payroll, made weekly schedules, logged call ins/call outs, checked in guests/visitors/employees, completed data processing for truck drivers/contractors in and out, and assists IKEA with any security matters per request and within policy and procedure
Youth Care Worker
W. W. Moore
10.2016 - 08.2017
- As a Youth Care Worker, my primary objective was helping to provide a secure environment for the detained youth of the facility
- Nightly tasks included rounds of visuals with detailed logging, working within the main control room, assisting the on-duty nurse during medication distribution, case management and full intake procedures on detained youth brought in throughout the night, laundry, and the handling and detailed report writing in the occurrence of any major event (altercation, fire alarm, program disruption, etc.)
- Was also over the nightly Post Dispositional program in which I helped coach and mentor youth that were transitioning back to a productive life after release
Security Officer
Whelan Security
08.2014 - 10.2016
- Contracted through Whelan Security as an officer for eBay/Radial, my objective was to provide interior and perimeter security to the facilities of the area
- While on post, I checked the associates in and out through a metal detector and wand
- Two patrols of the facility were conducted within the shift
- Any visitors or vendors were logged in, badged, and normally escorted by security or an approved associate
- Over time, became trained to open and close on all shifts at all seven of the facilities our company was contracted to through eBay/Radial
- An article write up in Whelan magazine, company pin, and bonus was given for going above and beyond during a severe snow storm
- 25 consecutive working hours on post logging the call out statuses for over 800 associates and relaying emergency winter information to them
Host
Applebees
12.2013 - 07.2014
- I welcomed them into the restaurant, starting the dining experience positively and with a smile
- I would ask their preference of seating and accommodate the best I could
- During busier times, I would receive the guests' drink orders
- Throughout the meal, I would check on the guests' dining experience
- After they were finished, I would clear and clean the table
- I made people smile by greeting them and having general conversation with them
Music Department Assistant
Bluefield College
08.2010 - 04.2014
- Assist the Music Department Chair, Bryant Moxley, with the file management of the vocal music library, help stage set up for all shows and recitals, answer office related questions in Mr
- Moxley's absence, perform routine piano maintenance, represent the Bluefield Music Department for off campus events, and a number of other tasks and duties whenever needed
- Over the course of my time as work-study, I became very savvy in my skills as an office receptionist and with the workings of copy machine settings
- I became a vocal and moral leader within the ensembles and the department, recognized as one of the leading voices of the school and representative of the department
- I also worked in recruiting, completing countless mailing packets and conducting the welcoming for prospective students
Music Teacher
Wade Center
08.2013 - 11.2013
- As an After School Music Teacher for The Wade Center, I introduced basic music concepts to children ranging from Pre-K to 4th grade, while also instilling a positive attitude
- Exercises included singing/instrument playing, learning note names and values, question & answer sessions about music, and the re-arranging of songs
- Aside from teaching, my other roles included mentorship, recess monitoring, and basketball helper
Groundskeeper
Chatmoss County Club
05.2013 - 08.2013
- Maintain the golf course cleanliness and presentation by mowing the grass, cutting the greens, weed eating, raking sand traps, collecting trash, and trimming hedges
Truck Loader and Unloader
Hooker Furniture
05.2012 - 08.2012
- Loading or unloading containers of boxed Hooker Furniture to be shipped or stocked within the warehouse
- Furniture pieces as small as 10lbs and as heavy as 600lbs were handled and strategically loaded to fit within the container, normally within a certain time frame
Education
Associate's degree - Vocal Performance
Bluefield College
Bluefield, VA05.2014
High school diploma or GED - Standard
Magna Vista High
Ridgeway, VA06.2010
Skills
- Surveillance
- Intake Experience
- Security
- Leadership
- Secretarial
- Mental health counseling
- Observational
- Excel
- Law Enforcement
- Customer Service
- CCTV
- Management Experience
- Multi-line phone usage
- Writing Skills
- Case Management
- Microsoft Word
- Security guard license
- Incident reporting
- Report writing
- General security
- CCTV surveillance
Certification
- Guard Card
- AED Certification
- CPR Certification
- First Aid Certification
Timeline
Security Officer
North State Security, Inc.
04.2024 - Current
Security Officer
Rosie's Gaming Emporium
11.2022 - 09.2024
Senior Corrections Officer
VADOC (Patrick Henry Correctional Unit & Augusta Correctional Center)
01.2021 - 11.2022
Field Captain/Site Supervisor
American Security
10.2017 - 12.2020
Youth Care Worker
W. W. Moore
10.2016 - 08.2017
Security Officer
Whelan Security
08.2014 - 10.2016
Host
Applebees
12.2013 - 07.2014
Music Teacher
Wade Center
08.2013 - 11.2013
Groundskeeper
Chatmoss County Club
05.2013 - 08.2013
Truck Loader and Unloader
Hooker Furniture
05.2012 - 08.2012
Music Department Assistant
Bluefield College
08.2010 - 04.2014
Associate's degree - Vocal Performance
Bluefield College
High school diploma or GED - Standard
Magna Vista High
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