Jay Smith
Land O' Lakes,FL
Summary
Highly skilled HVAC professional with extensive experience.
Experienced with diagnosing and repairing mechanical systems to ensure efficient operation. Utilizes advanced troubleshooting skills to address and resolve technical issues promptly. Track record of applying comprehensive knowledge of machinery and tools to maintain optimal equipment performance.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Service Technician
Badger Bob Air Conditioning
Sarasota, FL
2025 - Current
- Implemented process improvements that streamlined maintenance workflows, reducing service delivery times.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Service Technician
Bayonet Air Conditioning
Tampa, FL
2024 - 2025
- Diagnosed and repaired HVAC systems, ensuring optimal performance and customer satisfaction.
- Performed routine maintenance on air conditioning units, extending equipment lifespan and reliability.
- Collaborated with team members to troubleshoot complex system issues, enhancing service efficiency.
- Trained junior technicians in safe operating procedures and effective repair techniques, fostering skill development.
- Provided exceptional customer support through clear communication of technical issues and solutions.
- Conducted thorough inspections of HVAC systems, identifying potential problems before they escalated.
- Managed inventory of parts and supplies, ensuring availability for timely repairs and services.
Low Voltage Technician
DSLCommunications
Tampa, FL
2023 - 2024
- Installed and configured low voltage systems, including structured cabling and security systems.
- Collaborated closely with project managers to ensure timely completion of installations and repairs.
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Ran and dressed down Cat6 cables to its designated locations.
- Helped build MDF's and IDF's closets.
Sales Technician
Air zone air conditioning and heating
Tampa, FL
2020 - 2023
- Serve as the leader of the sales process to ensure customer satisfaction.
- Establish customer report with products and services.
- Form accurate and complete sales proposals
- Help facilitate post-sale transitions with installation managers and installers.
- Educating prospective customers on the superior quality products/services
- Continually call on assigned accounts by company policy and procedure.
- Follow-up with existing sales bids and leads
- Maintain customer information updated in the CRM Program
- Participate in training on the latest industry technologies
- Supporting team members and peers to achieve KPIs
Service Technician
Nuccio air conditioning and heating
Tampa
01.2017 - 01.2020
- Maintain, install, and repair air conditioning, ventilation, and heating systems.
- Troubleshoot issues with a current system as they are noticed. Conduct performance tests with specialized tools and adjust system settings to keep temperature comfortable in the home or office.
- Cleaning, adjusting and repairing HVAC systems, and performing Warranty services
- Troubleshooting defective HVAC systems and equipment to make diagnoses
- Performing preventative maintenance by cleaning reheat coils handling units, and monitoring and calibrating air handling units.
- Improving air quality by cleaning ducts to optimize efficiency.
- Fixing, replacing and adjusting vents, and ductwork.
- Ensuring condensation drain line is free of debris and draining properly.
- Performing emergency repairs promptly and efficiently.
- Keeping daily logs and records of maintenance functions.
- Maintaining service truck.
- Ensuring compliance with appliance standards and with Health and Safety Act.
Education
EPA - 2012
Everest University
Tampa, FL2013
Skills
- Substantially impact a company by building a positive customer relationship
- Developing new accounts, closing deals, and ensuring repeat business from existing clients
- Recognizing the customer’s needs and satisfying those needs
- Ability to listen to customer needs and meet those needs to satisfaction
- Organized and carry proper communication in work place
- Professional in customer service and well knowledgeable in HVAC
- Installation and repair
- Attention to detail
- Customer service
- Work with minimal supervision
Certification
- EPA type 3 certified
- 410a certified
Timeline
Service Technician
Nuccio air conditioning and heating
01.2017 - 01.2020
Service Technician
Badger Bob Air Conditioning
2025 - Current
Service Technician
Bayonet Air Conditioning
2024 - 2025
Low Voltage Technician
DSLCommunications
2023 - 2024
Sales Technician
Air zone air conditioning and heating
2020 - 2023
EPA - 2012
Everest University