Jonathan Ulloa Fuentes
Bellport,NY
Summary
Customer-focused server with 5+ years of experience in the hospitality industry. Aiming to provide strong interpersonal and communication skills acquired in both fine dining and fast food work environments. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences
Overview
6
6
years of professional experience
Work History
Captain
Land’s End Waterfront Catering
08.2023 - 11.2023
- Reviewing the event info prior to the start of the event to have an idea as to how the event will progress, whether any client specifications or last minute changes need to be addressed
- Communicate with my team of 15-20 servers and make them aware of their individual responsibilities and what is expected of them that event
- Ensuring the event runs smoothly and the courses are served on time and in a timely manner
- Lead the breakdown and reset for the next event in an e cient and timely manner
Catering
Land
05.2021 - 08.2023
- Greeting and communicating with guests and ensuring their needs are appropriately met
- Taking dinner and drink orders accurately, collaborating with the kitchen sta ensuring the guest’s preferences and or dietary restrictions are met
- Maintaining a clean and sanitary work environment and upholding the standard of cleanliness
- Cleaning up and resetting the venue for future events that typically were set for 150 to 250 guests
Crew Worker
McDonald’s, East Patchogue
10.2017 - 05.2021
- Greeting and communicating with guests in a friendly and orderly manner, ensuring a positive and e cient dining experience
- Working together with other crew members to ensure smooth operations
- Accurately take orders, handle monetary transactions and ensuring the guest receive what they ordered
- Keeping a clean and sanitary work environment that meets the expectations and standards of the workplace
Education
School Diploma -
Bellport High School
Skills
- Time Management
- Fluent in Spanish
- Problem-Solving
- Strong Communication Skills
- Team Player
- Calm and Composed
- Hospitable
- Relationship Building
Timeline
Captain
Land’s End Waterfront Catering
08.2023 - 11.2023
Catering
Land
05.2021 - 08.2023
Crew Worker
McDonald’s, East Patchogue
10.2017 - 05.2021
School Diploma -
Bellport High School
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