Jonathan Hack
Pittsfield,IL
Summary
Talented Human Resources Coordinator supports employee-facing functions of human resource department. Expert in building relationships with employees to support corporate culture and determine needed training resources. Handles complex employee needs and builds quality workforces.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Grocery Department Manager
Neiman Foods
Pittsfield, IL
05.2015 - 09.2024
- Developed and implemented procedures for managing inventory levels, ordering, receiving, stocking and distribution of products.
- Ensured timely resolution of customer inquiries or complaints regarding product availability, pricing and quality.
- Created promotional displays and ensured proper signage throughout the grocery department.
- Assisted customers in selecting appropriate items based on their needs or preferences.
- Delivered expert customer service to store patrons and assisted with locating desired items.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
HR Coordinator
Ascend Wellness Group
Barry, IL
09.2023 - 08.2024
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Maintained employee records in compliance with applicable laws and regulations.
- Ensured accuracy of payroll data by collecting, reviewing and entering timesheets into system.
- Monitored performance evaluation processes to ensure timely completion of reviews.
- Resolved employee relations issues through effective communication and problem solving techniques.
- Provided guidance to supervisors on legal policies such as equal employment opportunity guidelines.
- Developed training programs for managers to improve their leadership skills and knowledge of HR procedures.
- Collaborated with management team to design effective compensation plans that meet organizational objectives.
- Organized events such as company picnics, holiday parties, health fairs or other special events for employees.
- Analyzed trends in turnover rates to identify areas needing improvement in the organization's retention strategies.
- Prepared reports related to attendance tracking, disciplinary actions taken, terminations or any other relevant topics.
- Generated monthly reports regarding employee absences and tardiness.
- Answered questions from staff regarding benefits packages, vacation time or other HR-related matters.
- Investigated complaints about discrimination or harassment brought forward by employees.
- Scheduled meetings between supervisors and employees for performance appraisals or disciplinary action.
- Explained human resources policies and procedures to employees.
- Ensured compliance with federal and state labor laws by staying up-to-date on changes in legislation.
- Managed communication regarding employee orientation and open enrollment for benefits.
- Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
- Organized and delivered training by scheduling, securing facilities and collaborating with subject-matter experts.
- Coordinated employee engagement activities to boost morale and productivity.
- Coordinated responses to unemployment claims and participated in hearings as necessary.
- Provided administrative support for HR projects and initiatives.
- Assisted in compliance audits, preparing necessary documentation and reports.
- Developed employee orientation and training programs for new hires.
- Scheduled meetings with employees to address concerns and grievances.
- Aligned HR policies with federal and local regulations.
Training Liason
Ascend Wellness Group
Barry, IL
08.2023 - 08.2024
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Supported senior staff members in the completion of complex projects within deadlines.
- Maintained accurate records of all activities performed throughout internship period.
- Provided training sessions for new employees on company procedures and protocols.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Maintained positive working relationship with fellow staff and management.
- Helped maintain applicant tracking systems and recruiting metrics.
Packaging Machine Operator
Ascend Wellness Group
Barry, IL
09.2021 - 09.2023
- Checked and adjusted machine settings to ensure proper operation.
- Maintained a log of production activities, including downtime, repair requirements, and output quantities.
- Calibrated and tested machinery to verify performance accuracy.
- Performed regular maintenance on machines according to manufacturer specifications.
- Monitored machine operations to detect malfunctions or out-of-specification operation.
- Conducted trial runs with newly installed machinery for quality assurance purposes.
- Ensured that all safety measures were followed while operating the machines.
- Inspected product packaging for defects or discrepancies in labeling or sealing process.
- Identified potential areas of improvement in the production process through observation.
- Followed established safety protocols when working around moving mechanical parts.
- Worked closely with other team members to coordinate efficient workflow processes.
- Trained new personnel on safe and effective use of packaging machinery.
Meat Department Associate
Shop N Save Supermarket
Edwardsville, IL
12.2018 - 05.2019
- Maintained a clean and safe work environment by adhering to departmental guidelines.
- Stocked shelves with fresh meats, ensuring proper storage of products.
- Rotated stock in accordance with food safety regulations to ensure product freshness.
- Completed daily inventory tasks such as checking temperatures, weighing, and labeling items.
Cashier
Shop N Save Supermarket
Edwardsville, IL
05.2017 - 12.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Lifeguard
Pittsfield Township, Parks and Recreation
Pittsfield, IL
05.2012 - 08.2013
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Instructed patrons on proper use of diving boards, slides, ladders.
Education
History
Southern Illinois University Edwardsville
Edwardsville, IL08-2021
Skills
- Merchandising Strategies
- Shelf Stocking
- Employee Scheduling
- Training and mentoring
- Customer service and assistance
- Workflow Planning
- Employee Management
- Complaint Handling
- Employee Training
- Interpersonal and written communication
- Verbal and written communication
- Safety Monitoring
Certification
- WPS Train the Trainer certification
- American Heart Association certification in 1st aid AED and CPR
Timeline
HR Coordinator
Ascend Wellness Group
09.2023 - 08.2024
Training Liason
Ascend Wellness Group
08.2023 - 08.2024
Packaging Machine Operator
Ascend Wellness Group
09.2021 - 09.2023
Meat Department Associate
Shop N Save Supermarket
12.2018 - 05.2019
Cashier
Shop N Save Supermarket
05.2017 - 12.2018
Grocery Department Manager
Neiman Foods
05.2015 - 09.2024
Lifeguard
Pittsfield Township, Parks and Recreation
05.2012 - 08.2013
History
Southern Illinois University Edwardsville
- WPS Train the Trainer certification
- American Heart Association certification in 1st aid AED and CPR
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