Jonathon Bailey
Odessa,Texas
Summary
Agile, diligent, and dependable Handyman seeking position where technical skills can be applied. Approachable, accommodating and able to perform meticulous work. Results-driven technician with solid mechanical skills and a focus on problem-solving. Successfully performed maintenance on over 60 units and improved customer relationships, leading to greater project opportunities. Dynamic field service professional with a strong background in technical troubleshooting and equipment maintenance. Recognized for mentoring new technicians and resolving customer complaints efficiently, contributing to improved service outcomes and productivity.
Overview
9
9
years of professional experience
Work History
Senior Field Service Technician
Kodiak Gas Services
Monahans, Texas
08.2022 - Current
- Installed and configured equipment at customer sites to ensure optimal performance.
- Diagnosed and repaired technical issues in field equipment efficiently and effectively.
- Provided on-site training for clients on equipment operation and maintenance procedures.
- Maintained accurate records of service calls, repairs, and customer interactions.
- Communicated technical information clearly to clients to enhance understanding and satisfaction.
- Resolved cat wiring issues as well as major failures.
- Observed field safety protocols to prevent injuries and accidents.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Mentored and trained new employees on processes, flow and safety procedures.
- Collaborated with team members to assess equipment performance needs.
- Explained and recommended service options to customers and detailed costs.
- Handled telephone support calls to determine issues and provide solutions.
- Diagnosed and repaired mechanical issues according to industry standards.
- Analyzed equipment data to isolate and diagnose faults.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Increased productivity of field technicians by accurately delegating tasks to many employees.
- Performed troubleshooting, maintenance and repair of complex electronic systems in remote locations.
- Diagnosed major electrical issues on cat 3600 engines.
- Resolved difficult customer complaints quickly and efficiently while maintaining a positive attitude.
- Trained newer technicians on the correct way to do things.
- Provided technical support for the installation and commissioning of new equipment.
- Recommended modifications or upgrades to existing systems based on analysis of customer needs.
- Effectively diagnosed technical problems and resolved errors.
- Performed annual and preventive system service maintenance.
- Oversaw onsite and offsite maintenance, repair and installation jobs.
Hotshot
Sand Sales
Odessa, Texas
06.2018 - Current
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Inputted information from customer calls and onsite service visits into the company's system using Quick Books
- Sourced sand blasting parts, sand, and air compressors for customers
- Delivered the parts and sand when needed
- Increased profits of parts by 20% in one year
- Driven trailers to deliver sand
Field Technician
Cimarron Energy Inc.
Midland, TX
08.2019 - 08.2022
- Diagnosed equipment and machinery components.
- Performed mechanical and electrical work on vru's and some flares.
- Identified and resolved complex problems that impact project direction.
- Reduced process gaps by effectively training operators on equipment usage best practices.
- Performed annual maintenance to 60+ units while taking care of call outs.
- Took field measurements and recorded daily quantities.
- Established relationship with company men resulting in more work given to the company.
CSR
Domino's Pizza
Odessa, TX
02.2018 - 06.2018
- Took orders over the phone and in person
- Made the pizzas
- Delivered the pizza's after I turned 18
Water Department Hand
City Of Andrews
Andrews, TX
05.2017 - 08.2017
- Checked chlorine levels and kept up with the city pool
- Checked water meters
- Cleaned up any water leaks
Water Department Hand
City Of Andrews
Andrews, TX
05.2016 - 08.2016
- Helped check chlorine levels and take care of the city pool
- Checked water meters
- Fixed any leaks in the water system
- Worked with landscaping
Education
High School Diploma -
Latter Rain Christian School
Odessa, TXSkills
- Quick learner
- Customer service
- Drama free worker
- Engine building
- Communicating with customers
- Physically agile
- Mechanically inclined
- VRU expertise
- Materials management
- Equipment maintenance
- In depth Cat troubleshooting
- Mechanical troubleshooting
Timeline
Senior Field Service Technician
Kodiak Gas Services
08.2022 - Current
Field Technician
Cimarron Energy Inc.
08.2019 - 08.2022
Hotshot
Sand Sales
06.2018 - Current
CSR
Domino's Pizza
02.2018 - 06.2018
Water Department Hand
City Of Andrews
05.2017 - 08.2017
Water Department Hand
City Of Andrews
05.2016 - 08.2016
High School Diploma -
Latter Rain Christian School