
Results-driven Operations Manager with expertise in team leadership, inventory management, and operational efficiency. Proven track record in implementing technology solutions that enhance process accuracy and drive continuous improvement.
Operations Manager with 9 years’ leadership experience anchored by 4 years as Inventory Control Manager and 2 years Warranties and Returns supervisor. Led and trained supervisory teams across 17 branches, traveling between locations to manage inventory control, material management, and branch operations. Directed WMS and ERP integrations, designed new warehouse layouts, and implemented company-wide technology solutions to streamline processes, improve accuracy, and drive continuous improvement. Built and maintained strong cross-functional relationships with internal departments, customers, and product vendors to deliver operational improvements and scalable procedures. Drove safety and compliance programs as a member of the corporate safety committee.
Supervised 10 fulltime and 10 temporary employees to meet and exceed shipping KPI's in a fast paced pick pack facility focused on accuracies and customer satisfaction. I coordinated all outbound TL/LTL shipments often negotiating service rates. Supported the inbound department with detailed receiving and implemented stocking procedures to improve operational efficiency. Lead initiates to drive safety and OSHA compliance as well as fostered internal programs.